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Can someone with Vista do me a favor?

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Started by susb8383 on 12 Jun 2009, 11:13 PM · Views: 1,025

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12 Jun 2009, 11:13 PM
#1
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susb8383

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Can someone with Vista do me a favor?

Hi,

I'm getting a few comments from people that 'they can't order anything from my website.'

It's really hard to get details from non-technical people. I ask them specifics like what does it do when you click on Add to Cart and they say, 'it won't let me do anything.'

One person said he had 'Visa browser 8' so I assume he meant Vista with IE version 8.

If there's anyone out there who is using Vista with IE8, can you do me a favor and try to order a Stealth Wheel from my site?

Just enter info until you get to where it asks for Paypal info and then bail.

Do it work for you?

My site is http://www.critterwheels.com

TIA,
Susie

12 Jun 2009, 11:41 PM
#2
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tshooters

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Re: Can someone with Vista do me a favor?

It worked fine for me. Had no problem at all getting from cart to PayPal screen.

**Country Kitty Crafts**
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12 Jun 2009, 11:42 PM
#3
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Kim

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Re: Can someone with Vista do me a favor?

Tested with Vista and the most recent IE8 update - worked fine here

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

12 Jun 2009, 11:46 PM
#4
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stampsville

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Re: Can someone with Vista do me a favor?

For future reference for quick self OS Browser checking,

crossbrowsertesting.com

Hope it helps

GJW
http://stampcommune.com

13 Jun 2009, 7:12 PM
#5
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susb8383

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Re: Can someone with Vista do me a favor?

Thanks everyone!

That cross browser testing site is really great! I didn't know such a thing exists.

Well, the problem obviously isn't the operating system/browser combination. Hmm...maybe people are using are using a really small resolution and they aren't seeing my CheckOut button.

I'm going to put a copy of the checkout button on the left side as well.

Thanks for your help.

--Susie