Sales not being recorded.

24 Jun 2009, 1:14 AM

#1

Zen Follower

Join Date:: Jul 2005
Posts:: 295
Plugin Contributions:: 0

Sales not being recorded.

Within the last few days, I have one site where the cart has suddenly stopped working. Everything seems to work fine, but no sale is recorded. Nothing has been done to the cart or the server it's on since the last update, when it all worked fine. I am going to try a fresh instsll on the same site, but if anuone has seen this before, I would appreciate any tips.

Ripper
Oz Website Services
https://www.oz-web.net

24 Jun 2009, 1:19 AM

#2

ripper

Zen Follower

Join Date:: Jul 2005
Posts:: 295
Plugin Contributions:: 0

Re: Sales not being recorded.

OK, more info. I just did a test sale using PayPal. It worked. The customers with the problem were all using PayPal, but with eCheck, not the normal way.

Ripper
Oz Website Services
https://www.oz-web.net

24 Jun 2009, 1:21 AM

#3

swguy

Administrator

Join Date:: Feb 2006
Location:: Tampa Bay, Florida
Posts:: 10,718
Plugin Contributions:: 56

Re: Sales not being recorded.

Some starting points:

http://www.zen-cart.com/forum/showpost.php?p=581523&postcount=2

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24 Jun 2009, 1:27 AM

#4

ripper

Zen Follower

Join Date:: Jul 2005
Posts:: 295
Plugin Contributions:: 0

Re: Sales not being recorded.

Thanks, but those only relate to ALL PayPal payments no longer working. I think it must have to do with the eCheck thing.

Ripper
Oz Website Services
https://www.oz-web.net