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Adding a "Shipped" update in the customer order

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25 Jun 2009, 12:21 AM
#1
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eaperformanceparts

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Adding a "Shipped" update in the customer order

Hi, I am trying to add an attribute for the customer orders. When I update the customer with the tracking info I want the update to state something like "shipped" instead of update.

Currently there is pending, processing, delivered, update.

Could someone please help adding a new update name.

Thanks

25 Jun 2009, 12:39 AM
#2
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tat2nu

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Re: Adding a "Shipped" update in the customer order

In the 'admin' under 'localization'>'payment status'. Choose insert and add as many as you like.

Marc

25 Jun 2009, 12:40 AM
#3
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Re: Adding a "Shipped" update in the customer order

Opps! 'localization'>'order status'. Then insert what you would like.

Marc

25 Jun 2009, 12:46 AM
#4
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Re: Adding a "Shipped" update in the customer order

Awesome, thank you. :clap:

I knew it was there some where.

25 Jun 2009, 12:55 AM
#5
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Re: Adding a "Shipped" update in the customer order

No problem. I have set up a few for different reasons. I even have one set up called 'shipped COD' so that I can do a quick report to see what accounts receivable I am waiting on for COD orders. Then I just change the status when I get the checks from UPS to shipped without notifying the customer and my records stay straight.

Marc

15 Jul 2009, 4:34 PM
#6
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Re: Adding a "Shipped" update in the customer order

I have a question related to this post.

I see where you can add the order status in Localization.

But I also want the shopping cart to send that customer an email each time the status changes.

Is that possible? If so, where?

I'm running 1.3.8

Thank you,

Michelle Dettlaff
Design 4 Dot Com, Inc.
Orlando Website Design

15 Jul 2009, 5:25 PM
#7
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Re: Adding a "Shipped" update in the customer order

When you are editing an order or changing its status there is a little check box that says 'Notify Customer' to the right of the comments box. I believe that it is checked by default to notify the customer of any updates but you can also uncheck the box for just business updates that the customers does not need to know about.

Marc

15 Jul 2009, 5:31 PM
#8
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design4dotcom

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Re: Adding a "Shipped" update in the customer order

yes, you're right. I should have added my 2nd question.

Where do I control what message goes out for each notification. I have a series of emails when an order comes for

pending
paid
shipped
complete

Thanks
Michelle

Michelle Dettlaff
Design 4 Dot Com, Inc.
Orlando Website Design