HELP! My product images disappear in secure mode

During checkout, when https kicks in, im noticing that all of my product images and logo is disappearing and showing them as text files. I have lost so many sales as a result of this!

My website: http://www.thecataloguestop.com and https://www.thecataloguestop.com. Do you see that I mean?

I put it down for maintenence until I can rectify this situation. Help is greatly appreciated.

Please post your includes/configure.php - Without your passwords.

Attempting to access your logo.gif file directly gives a 404 error:
https://www.thecataloguestop.com/includes/templates/pure_black/images/logo.gif
Same in non-SSL mode:
http://www.thecataloguestop.com/includes/templates/pure_black/images/logo.gif

Perhaps you have enabled something that attempts to prevent image theft (either via your hosting control panel or by manually editing .htaccess settings), and it's not working properly?

And maybe you have some redirects happening in your .htaccess files?

Kim:

Please post your includes/configure.php - Without your passwords.

<?php /** * @package Configuration Settings circa 1.3.8 * @copyright Copyright 2003-2007 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0 */ /*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/ /*************** The 2 files should be kept separate and not used to overwrite each other. ***********/ // Define the webserver and path parameters // HTTP_SERVER is your Main webserver: eg, <http://www.yourdomain.com> // HTTPS_SERVER is your Secure webserver: eg, <https://www.yourdomain.com> define('HTTP_SERVER', 'http://www.thecataloguestop.com'); // define('HTTPS_SERVER', 'https:www.thecataloguestop.com'); define('HTTPS_SERVER', 'https://www.thecataloguestop.com'); // Use secure webserver for checkout procedure? define('ENABLE_SSL', 'true'); // NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes! // * DIR_WS_* = Webserver directories (virtual/URL) // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder) define('DIR_WS_CATALOG', '/'); define('DIR_WS_HTTPS_CATALOG', '/'); define('DIR_WS_IMAGES', 'images/'); define('DIR_WS_INCLUDES', 'includes/'); define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/'); define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/'); define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/'); define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/'); define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/'); define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/'); define('DIR_WS_PHPBB', '/'); // * DIR_FS_* = Filesystem directories (local/physical) //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/ define('DIR_FS_CATALOG', '/home/tinstew/public_html/'); define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/'); define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/'); define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/'); define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS); define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/'); // define our database connection define('DB_TYPE', 'mysql'); define('DB_PREFIX', 'zen_'); define('DB_SERVER', 'localhost'); define('DB_SERVER_USERNAME', 'XXXXXXXXXXXXXXXXXXXXXXXXXXX'); define('DB_SERVER_PASSWORD', 'XXXXXXXXXXXXXXXXXXXXXXX'); define('DB_DATABASE', 'tinstew_zc2'); define('USE_PCONNECT', 'false'); // use persistent connections? define('STORE_SESSIONS', 'db'); // use 'db' for best support, or '' for file-based storage // The next 2 "defines" are for SQL cache support. // For SQL_CACHE_METHOD, you can select from: none, database, or file // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder // ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash define('SQL_CACHE_METHOD', 'database'); define('DIR_FS_SQL_CACHE', '/home/tinstew/public_html/cache'); // EOF

DrByte:

Attempting to access your logo.gif file directly gives a 404 error:
https://www.thecataloguestop.com/includes/templates/pure_black/images/logo.gif
Same in non-SSL mode:
http://www.thecataloguestop.com/includes/templates/pure_black/images/logo.gif

Perhaps you have enabled something that attempts to prevent image theft (either via your hosting control panel or by manually editing .htaccess settings), and it's not working properly?

And maybe you have some redirects happening in your .htaccess files?

This is so odd, it wasnt like this until i added the ssl certificate. how would i change this?

If the problems began after adding the SSL certificate, then you probably need to talk to your hosting company to make sure that the SSL certificate has been properly installed.

DrByte:

Attempting to access your logo.gif file directly gives a 404 error:
https://www.thecataloguestop.com/includes/templates/pure_black/images/logo.gif
Same in non-SSL mode:
http://www.thecataloguestop.com/includes/templates/pure_black/images/logo.gif

Perhaps you have enabled something that attempts to prevent image theft (either via your hosting control panel or by manually editing .htaccess settings), and it's not working properly?

And maybe you have some redirects happening in your .htaccess files?

YOU ARE A GENIUS!!! i went into my cpanel and realized that i had enabled hotlink protection...i turned it off and bada bing bada boom im in business!!! a billion thank yous,what a quick and easy solution :clap: