Very strange and big problem - See if you can figure it out?

Ok,
I am trying all angels here to try and figure this out.
My flash header works fine in EVERY page of the site EXCEPT for the first time it loads. The animation loads, but the links in the menu do not.

If I re-load the page, it usually works, if I navigate away from it and come back, it works. It's such a huge problem because the first time is the most important time my customers see it!

Here it is live:
http://www.rowelllabs.com

I am also investigating the coding of the header itself, but so far, no problems can be found with it.:frusty:

What am I missing?

THANK YOU!

I'm running v1.3.8
Server OS: Linux 2.6.28.9
PHP Version: 5.2.9 (Zend: 2.2.0)

I viewed in FireFox an it loaded first time

What browser & version are you using

Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11

It does load, it's just the darn buttons not working - as if it doesn't finish loading or something..?

Same deal in IE8 - so says my Dad.

The animation loads, but the links in the menu do not.
I was complete the first time
If I re-load the page, it usually works, if I navigate away from it and come back, it works.
Being I have already loaded it you might have to wait for another to come along...
Alternatively, you might remove the nav from the flash and use a more standard menu schema

So you can actually click on one of the buttons and it changes pages? Just to clarify.

JMHO - but I hate the noise when that thing loads and the buttons do not work even after refreshing the page - it is as if the links are not even there.

So you can actually click on one of the buttons and it changes pages? Just to clarify.
Worked for me????? Each one!!

I tested this using Firefox, Chrome and IE8. Same results for each browser. Flash loads okay but the links do not respond when initially viewing the homepage. Once I go to another page, the links start working, even on the homepage after returning.

Is there any difference to how the pages are loaded after the initial page?

My results mirror yours.

I am wondering if I should go snooping around in the code. :lookaroun

I am also looking at workarounds for the animation, just FYI.

I found that if the URL contains www, then the flash links do not work.

Interesting - I'll look in to that......

YOU ARE A GOD!

That fixed it...I just took the 'www' out of the re-direct and BAM! It works!!!! THANK YOU - THANK YOU - THANK YOU for noticing such a little detail!!!!!

Glad to help :cool: