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Migrated/Moved to a new server - information pages not showing/missing

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29 Jun 2009, 9:01 PM
#1
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gonsman

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Migrated/Moved to a new server - information pages not showing/missing

I recently moved about 12 Zen-Cart sites to a new server. It looks all of them are working fine now except for one. The issue is that the information pages (Conditions, Privacy, etc.) are not showing up any more. They were in a box on the left side of the page, but now they are not there. Everything else seems to be working so I don't know what is going on. Has anyone seen something like this?

-Sean

29 Jun 2009, 11:52 PM
#2
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website_rob

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Re: Migrated/Moved to a new server - information pages not showing/missing

includes/languages/english/html_includes/YOUR_TEMPLATE/

Confirm the above dir. is there and all files that should be within it are there. The files should be duplicates of the 'html_includes' dir. but with your changes.

30 Jun 2009, 2:02 AM
#3
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gonsman

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Re: Migrated/Moved to a new server - information pages not showing/missing

It looks like I did not have the html include files. However, I didn't have them on the old site and it worked. The problem is not fixed though. It is now showing the EZ pages, but not the information pages.

30 Jun 2009, 2:28 AM
#4
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gonsman

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Re: Migrated/Moved to a new server - information pages not showing/missing

gonsman:

It is now showing the EZ pages, but not the information pages.

This is a mistake. the EZ pages are showing up because the client adding them to the sidebar in the back end. I don't think anything changed after adding the files.

30 Jun 2009, 4:18 PM
#5
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gonsman

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Re: Migrated/Moved to a new server - information pages not showing/missing

I figured it out (sort of). I believe the problem was related to a PHP issue. The new server had a different version of PHP (5). When I used the original tpl_information.php template, it worked fine. I am guessing that PHP was getting an error on this file, but Zen-Cart was not showing it. I was not aware that this file had been changed, but I noticed that there was a back up copy of the original. Thanks for your help Rob.

1 Jul 2009, 3:42 PM
#6
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ajeh

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Re: Migrated/Moved to a new server - information pages not showing/missing

If you get the Debug Tool from the Add Ons ... you can often see the errors that normally are masked with it ... :smile: