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Need some Help stuck in Installation

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1 Jul 2009, 2:57 AM
#1
littleladybugs avatar

littleladybugs

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Need some Help stuck in Installation

I am trying to install zen cart. I have followed the install Tutorials and until this point everything has gone smooth. I am to the point of running the setup. I get to Database set up and keep getting this error..Connection to Database failed
Access denied for user 'littlelb_zencart'@'174.133.71.27' (using password: YES)..
I did create my database, and yes I have granted permission on it. My host is mysitepages. It is a free site I am doing this for a class and more of a test site. I have tried putting in localhost in the database host and I have tried putting in the server IP address.. I even tried NS1.SITEPAGES.ORG which is the server name.. there are primary and seconday.. Tried both.. I have done everything I can think of and still I am stuck. My user name and password everything is correct.... What could I be missing. I went into Tutorials/FAQ and only answers I got I already tried, I did search this forum also get the same answers Grant permission, and create database.... Any help anyone can give me would be wonderful.. Thanks in advance!!

2 Jul 2009, 6:30 PM
#2
drbyte avatar

drbyte

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Re: Need some Help stuck in Installation

You probably need to ask your hosting company for the correct settings to use for accessing the database.

3 Jul 2009, 3:45 AM
#3
littleladybugs avatar

littleladybugs

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Re: Need some Help stuck in Installation

Thanks for your response, I did email my hosting company before I even posted on here. So far no response, I plan on calling them tomorrow if I can find a phone number. I was just hoping someone on here would have a answer for me :D.