Credit Card payments not going to pay pal

1 Jul 2009, 5:30 PM

#1

New Zenner

Join Date:: Jul 2009
Posts:: 4
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Credit Card payments not going to pay pal

help... I've got several payments made by credit card that did not post to my pay pal account. those who pay with pay pal went through, but not the credit card payees. please advise...

Zen Cart 1.3.8a

1 Jul 2009, 6:16 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
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Re: Credit Card payments not going to pay pal

What payment modules do you have activated?

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6 Jul 2009, 5:04 PM

#3

drgraphix

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Re: Credit Card payments not going to pay pal

credit card offline processing
the zen cart free charge card
pay pal ipn.

i keep telling the lady that set up my cart that the credit card offline processing is the problem. i cant run a credit card - is it supposed to go to paypay?

6 Jul 2009, 5:42 PM

#4

Kim

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Join Date:: Jun 2003
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Re: Credit Card payments not going to pay pal

The Offline Credit Card Payment module does NOT go to PayPal. You can disable the module from your Admin> Modules> Payment Modules.

Please do not PM for support issues: a private solution doesn't benefit the community.

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6 Jul 2009, 5:50 PM

#5

drgraphix

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Re: Credit Card payments not going to pay pal

on the offline credit card module, i have to manually process those through a credit card account right?

6 Jul 2009, 6:00 PM

#6

Kim

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Re: Credit Card payments not going to pay pal

drgraphix:

on the offline credit card module, i have to manually process those through a credit card account right?

Yes, that is correct. You set up the PayPal Virtual Terminal for credit card processing too. You would input the CC# on the PayPal site yourself.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

6 Jul 2009, 6:02 PM

#7

drgraphix

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Join Date:: Jul 2009
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Re: Credit Card payments not going to pay pal

thank you so much for your help.

Debbie