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Blank Page after Login

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2 Jul 2009, 2:04 PM
#1
klingstedtbrothers avatar

klingstedtbrothers

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Blank Page after Login

My store is running here:
http://www.twoitaliansisters.com/store/

I am running the latest version on a lynux server, and I have installed the latest security patch.

Yesterday I installed an SSL certificate and godaddy migrated me to a different server. All the files have been copied and appear to be fine. I did have to manually reset my permissions this morning after the move.

The problem i'm having now is that i'm getting some blank pages depending on what I do. If I try to log in, I get a blank page (it does still log me in though). If I try to add a product to my cart, I get a blank page. I thought that it may be the SSL pages that are causing problems, but the log-in form page is SSL and it shows up. It's only after I enter the info that the page goes blank.

Any ideas?

address bar from the blank pages:

**After trying to add a product to cart **(http://www.twoitaliansisters.com/store/index.php?main_page=product_info&cPath=3&products_id=13&action=add_product)

After trying to log-in (https://www.twoitaliansisters.com/store/index.php?main_page=login&action=process)

2 Jul 2009, 2:08 PM
#2
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Re: Blank Page after Login

Okay I just noticed my back-end isn't working either. This is what I get:

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/content/t/w/o/twoitaliansist/html/store/admin/includes/configure.php:183) in /home/content/t/w/o/twoitaliansist/html/store/includes/functions/sessions.php on line 108

Warning: Cannot modify header information - headers already sent by (output started at /home/content/t/w/o/twoitaliansist/html/store/admin/includes/configure.php:183) in /home/content/t/w/o/twoitaliansist/html/store/admin/includes/init_includes/init_templates.php on line 36

Warning: Cannot modify header information - headers already sent by (output started at /home/content/t/w/o/twoitaliansist/html/store/admin/includes/configure.php:183) in /home/content/t/w/o/twoitaliansist/html/store/admin/includes/functions/general.php on line 21

2 Jul 2009, 2:10 PM
#3
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Re: Blank Page after Login

Did your research in using the Tutorial/FAQ link, top of this page, for more info and/or using the links at the bottom of this page -- showing threads of others with the same problem -- help you at all?

The learning is in the doing.

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2 Jul 2009, 2:25 PM
#4
klingstedtbrothers avatar

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Re: Blank Page after Login

I've been looking for a solution all morning.

I just tried Fix Cache Key

This is what it said:
Cache Settings Synchronization Tool
Recommendations
Possible appropriate cache directory for your site is: /home/content/t/w/o/twoitaliansist/html/store/cache

Actual Information
Read DIR_FS_SQL_CACHE from configure.php: /home/content/t/w/o/twoitaliansist/html/store/cache
Found SESSION_WRITE_DIRECTORY in database: /mnt/p3hnas89_data01/p3nlh023/content/t/w/o/twoitaliansist/tmp_store/zen-cart-v1.3.8a-full-fileset-12112007/cache

Now synchronizing...
Database now contains the following SESSION_WRITE_DIRECTORY: /home/content/t/w/o/twoitaliansist/html/store/cache

Finished.

I have no idea what that means, and it didn't fix the problem.

2 Jul 2009, 2:42 PM
#5
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Re: Blank Page after Login

ok so I found some spaces in the config files that I deleted. Now I'm no longer getting blank pages. However a new issue has arised. I get the log-in form on the back-end, but after I log in, it just takes me to the log-in form. No error, no "incorrect login" it just loops to itself. Also, on the front end, I try to log in, and it just sends me back to the store home, not logged in. Again, no error. It seems like it's trying to log me and, and verifying the log-in info, but not telling the session that i'm logged in.

:huh:

2 Jul 2009, 2:48 PM
#6
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klingstedtbrothers

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Re: Blank Page after Login

Okay I figured it out. It must have just been the config files. The session issues I was having, I think were with firefox. I closed my browser, then restarted it and went back at it worked fine.

:clap:

2 Jul 2009, 4:03 PM
#7
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Re: Blank Page after Login

Good to hear things are sorted out. And always good to post on what worked to solve the problem, so others can learn as well. :smile:

The learning is in the doing.

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9 Oct 2009, 7:07 PM
#8
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Re: Blank Page after Login

I was having this same issue, blank page when user tried to login. I deleted 3 blank lines at the end of the config.php file and the blank lines between

define('DIR_FS_SQL_CACHE', '/home/content/.../store/cache');

and

?>

if you pull all your hair out and delete the blank lines as outlined above, this will solve the blank page problem ... :shocking:

4 Jun 2010, 7:55 PM
#9
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Re: Blank Page after Login

I am having the same problem as these other users, but I can't find any extra lines in my configure.php file to fix.

PROBLEM: The problem i'm having is that i'm getting some blank pages depending on what I do. If I try to log in, I get a blank page (it does still log me in though). If I try to add a product to my cart, I get a blank page.

I have the 1.3.8a version right now but I want to upgrade to 1.3.9d

I have added on a new template recently, but the problem still exists with the older version. I haven't really used either or these pages until now and so I am not sure when I first encountered the problem.

http://swifftysports.com/index.php?main_page=index

I need help!! Any suggestions??