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New Install - but Customer data is still coming over despite old DB being deleted

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9 Jul 2009, 3:33 PM
#1
bignath avatar

bignath

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New Install - but Customer data is still coming over despite old DB being deleted

Hi All

Im in desperate need of some help here:
I used to have a zencart 1.3.7 store running but I started a fresh with a new install of v1.3.8a. I removed the old site and DB from our server yesterday and have installed the new site and DB with a slightly different root structure, (The site now lives in a folder below the hosting space entitled /Online_Rugby_Shop).

I have been checking the site over today for errors etc and I have noticed that when you create a new account with our new site it is displaying previous customers' addresses (from the old site) at random as part of that new account?!! I don't know how though as I have deleted the previous database?

When you select customers from the admin it is displaying ID's of 1of2 etc when the customer has only entered one address - the other address generated seems to be totally random and relates to the old site which is no longer there?

Can anybody help me or point me in the right direction pls?

Many Thanks

9 Jul 2009, 4:30 PM
#2
bignath avatar

bignath

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Re: New Install - but Customer data is still coming over despite old DB being deleted

To follow on with a bit more info:
When you create a new account in the new site it also creates an additional address book entry with details from the old DB - problem is that they are different customers?!

Please help! - somebody?!

9 Jul 2009, 4:35 PM
#3
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Re: New Install - but Customer data is still coming over despite old DB being deleted

Is the new DB all new, as in no data transferred from the old DB?

What you're describing would seem to be impossible. Maybe one of the paths in includes/configure.php is still pointing to the old URL?

9 Jul 2009, 4:46 PM
#4
bignath avatar

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Re: New Install - but Customer data is still coming over despite old DB being deleted

Hi Steve
Yes - completely new, with nothing transferred - I even created over 1k of new products as when I originally created the 1.3.7 site things were quite messy, I have even deleted the old DB and complete file structure of the old site.

It's really strange as like i said the additional address book entries are totally unrelated - If I was a customer and created a new account and saw a person with an unrelated address on it I would be concerned. I also want to know where these are coming from as I thought the old DB was deleted?

Thanks for the reply

9 Jul 2009, 5:35 PM
#5
bignath avatar

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Re: New Install - but Customer data is still coming over despite old DB being deleted

Ok - checked my configure.php files and both are correct.

I've just exported my db through PhPAdmin and cannot find any record or instance of these delivery addresses. I can however find the information associated with the new accounts on the 1.3.8a site.

I'm really REALLY puzzled?! :(:(:(

9 Jul 2009, 5:42 PM
#6
bignath avatar

bignath

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Re: New Install - but Customer data is still coming over despite old DB being deleted

I can give anyone access should they need it? just send me your ip and you can see what I mean.

Thanks

9 Jul 2009, 6:09 PM
#7
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Re: New Install - but Customer data is still coming over despite old DB being deleted

I've found the phantom address and names! in the address_book table in the db - anyone know a quick way of deleting them through MyPhpAdmin? as there are over 10K of them?! still puzzled as to how they got there though?!

:blink:

9 Jul 2009, 9:03 PM
#8
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Re: New Install - but Customer data is still coming over despite old DB being deleted

phpmy admin > select table check box > at bottom select "empty" > go

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10 Jul 2009, 9:27 AM
#9
bignath avatar

bignath

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Re: New Install - but Customer data is still coming over despite old DB being deleted

Hi Kobra
All done thankfully! phew!

The only mistake I made was that I didn't delete all the test customers from the backend of the site first before emptying the address book database. If you now click on one of those test customers in the admin it displays a series of array failures and warnings, detailed below:

Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /////***/**customers.php on line 1099

Warning: array_merge() [function.array-merge]: Argument #2 is not an array in /////***/**customers.php on line 1101

Warning: reset() [function.reset]: Passed variable is not an array or object in /////*/includes/classes/object_info.php on line 29

Warning: Variable passed to each() is not an array or object in //////*/includes/classes/object_info.php** on line 30

However if you now select one of the new customers there are no new phantom delivery addresses - which is good. I'm keeping an eye on things but everything seems 'all good' at the moment.

Thanks for the replies!