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Description not displaying when more than one item added

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10 Jul 2009, 7:02 AM
#1
twaddle avatar

twaddle

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Description not displaying when more than one item added

Hi all,
I have just installed Zen Cart as a demo for a customer and all has been fine until I try to add more than one product to a category.

As soon as I do the main item description disappears. Examples below:

Descriptions displaying
http://hornby.cz/rana/index.php?main_page=product_info&cPath=4&products_id=4

Description not displaying
http://hornby.cz/rana/index.php?main_page=index&cPath=7

I notice that as soon as I add a second item the URLs change significantly, so perhaps that is something to do with the problem?

Now whilst i am sure this is just a simple problem in the configuration rather than any kind of bug i cannot get my head around it - any help would be much appreciated

What version of Zen Cart are you using?

-Latest stable release

Has your site been upgraded? When? From what version(s)?

-No

What addons have you installed? When?

-none

In what ways is your site customized or different from a brand new uncustomized install?

-Using a customised red_passion template

10 Jul 2009, 8:49 AM
#2
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tony_sar

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Re: Description not displaying when more than one item added

switch to Classic template temporary, dose classic template show product description ?

10 Jul 2009, 9:03 AM
#3
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twaddle

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Re: Description not displaying when more than one item added

tony_sar:

switch to Classic template temporary, dose classic template show product description ?
Hi, thanks for the reply,

No, I have switched it now to Classic Contemporary Green and you can see it still doesnt show:
http://hornby.cz/rana/index.php?main_page=index&cPath=7

10 Jul 2009, 9:11 AM
#4
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tony_sar

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Re: Description not displaying when more than one item added

my next suggestion would be installing Debug utility found on Addon section. if there are any PHP errors , this utility will log it . that is the only thing i can suggest at this time.

10 Jul 2009, 9:28 AM
#5
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twaddle

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Re: Description not displaying when more than one item added

tony_sar:

my next suggestion would be installing Debug utility found on Addon section. if there are any PHP errors , this utility will log it . that is the only thing i can suggest at this time.
Sorry, I dont fully understand that - where do I find the debug utility/add-on section?

10 Jul 2009, 12:24 PM
#7
twaddle avatar

twaddle

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Re: Description not displaying when more than one item added

Ah, sorry, I misunderstood you, I thought you meant something in the ACP

Okay, I did that and no errors, ah well, looks like a fresh install is in order and see if I can ##############te it :(