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Help with "Big Royal Mail"

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Started by gromituk2k on 13 Jul 2009, 2:50 PM · Views: 955

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13 Jul 2009, 2:50 PM
#1
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gromituk2k

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Help with "Big Royal Mail"

I have uploaded all the files that are stated and then enabled the "Royal Mail 1st Class "Packet"" shipping module. I have not changed any of the settings apart from setting "Enable this shipping option" to True.

I have then added a product with the weights of 0.1, when I add this item to the cart and estimate the delivery, to a UK county it is stating that the delivery cost will be £8.22, this can't be right. This price is also stated if I continue to the shipping section in the checkout.

What am I dong wrong? :unsure:

I am using version 1.3.8 of Zen Cart.

13 Jan 2010, 5:17 PM
#2
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giantbutton

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Re: Help with "Big Royal Mail"

I think I had this same problem before, postage for big royal mail is based in Kgs. so when you enter your item weight you need to put it 0.350 which is 350grams.

sounds like you have added 400 in the item weight to bring it up as under 4kgs in shipping...

hope that solves your problem... :smile: