Changes won't save after I hit the update tab

16 Jul 2009, 8:41 AM

#1

New Zenner

Join Date:: Jul 2009
Posts:: 1
Plugin Contributions:: 0

Changes won't save after I hit the update tab

Hello all,
I signed up for a new website yesterday that uses a zen cart. Unfortunately I live Oz and the administrators of the site are presently asleep in the US.

In the admin panel some of the features will save correctly, however when I try to update the basic site configuration such as:-

Store Name
Store Owner
Address etc
Tools :edit templates (Main Page)
Shipping

When I click on update none of the changes save and the information is exactly as it was before ie. default info.

Anyone know whats going on here?

I have been able to update the template header but not change the template colour.

I have also been able to set up the payment method, metatags, featured products.

Some advice would be great so I can set this site up.

16 Jul 2009, 8:53 PM

#2

soxophoneplayer

Totally Zenned

Join Date:: Feb 2008
Posts:: 534
Plugin Contributions:: 0

Re: Changes won't save after I hit the update tab

Are you on Dreamhost?

I just read on other forum someone with same problem is on Dreamhost, and I have the problem new today as well and I also am on Dreamhost. Just wondering if this is relevant.

https://www.meafordwool.com

17 Jul 2009, 1:35 AM

#3

soxophoneplayer

Totally Zenned

Join Date:: Feb 2008
Posts:: 534
Plugin Contributions:: 0

Re: Changes won't save after I hit the update tab

This resolved thanx to Dr Byte.

I was applying the two zip patch files from the bug fixes list for admin/includes/functions/html_output.php and includes/functions/html_output.php, the former of which was overriding a more recent patch file from v138_2009_0619 that I had installed in June.

https://www.meafordwool.com

22 Jul 2009, 10:51 PM

#4

slim_t

New Zenner

Join Date:: Jul 2009
Posts:: 1
Plugin Contributions:: 0

Re: Changes won't save after I hit the update tab

I'm having problems in the admin section, my site wont update after i hit the update button:frusty: Looking for some help ASAP.....Thanks

22 Jul 2009, 11:21 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Changes won't save after I hit the update tab

Much like soxophoneplayer, you've probably got an incorrectly-installed patch on your admin area.

.
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Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

5 Aug 2009, 3:06 AM

#6

autocustomsdirect

New Zenner

Join Date:: Jun 2009
Posts:: 13
Plugin Contributions:: 0

Re: Changes won't save after I hit the update tab

Similar Issue after moving hosting to a new company and transferring everything over.

Old Host had 1.3.8.a
New Host had 1.3.8 and so I applied the patch before I started moving everything in order to make the versions the same.

What do I need to do in order to make sure I have only one security patch (the correct one) so that my admin with update correctly?

I have backups of everything to use if needed.

5 Aug 2009, 5:46 AM

#7

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Changes won't save after I hit the update tab

Um, I don't understand. There is only one patch.
If you're referring discussions about the fact that the one patch received an update to its contents ... well ... only the up-to-date one is available for download. Just use it.
If in doubt, grab a fresh copy of the patch and apply it!
http://www.zen-cart.com/forum/showthread.php?t=130161

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

5 Aug 2009, 11:51 AM

#8

autocustomsdirect

New Zenner

Join Date:: Jun 2009
Posts:: 13
Plugin Contributions:: 0

Re: Changes won't save after I hit the update tab

Reapplied patch and everything works now. Thanks again.