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Link creation not working in product list

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16 Jul 2009, 7:29 PM

holritzphotography

New Zenner

Join Date:: Jun 2008
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Link creation not working in product list

Hey everyone! I searched the forums and didn't see a good answer for this issue so maybe you can help...

When I go to use the WYSIWYG editor to add a link to a product description (using Firefox or Safari), the link doesn't end up working. The text is just black on the website. I checked the HTML editor and the code looks correct.

Is there a work-around for this?

Thanks for your help.

17 Jul 2009, 12:26 PM

holritzphotography

New Zenner

Join Date:: Jun 2008
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Re: Link creation not working in product list

Any help please? :smile:

17 Jul 2009, 2:18 PM

gjh42

Black Belt

Join Date:: Jul 2005
Location:: Upstate NY
Posts:: 21,876
Plugin Contributions:: 8

Re: Link creation not working in product list

Not being familiar with how the WYSIWYG editor works, the best workaround may be to go to plain text mode (Configuration > My Store > HTML Editor) and enter the link code directly.

17 Jul 2009, 3:54 PM

holritzphotography

New Zenner

Join Date:: Jun 2008
Posts:: 23
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Re: Link creation not working in product list

I could go that route, but it would defeat the simplicity/purpose of having the WYSIWYG editor. Thanks for the suggestion though!

Any other ideas?

18 Jul 2009, 8:23 PM

gjh42

Black Belt

Join Date:: Jul 2005
Location:: Upstate NY
Posts:: 21,876
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Re: Link creation not working in product list

I believe the WYSIWYG editor should make correct links, so the question is what is different about your installation that it is not working for you?

18 Jul 2009, 8:57 PM

holritzphotography

New Zenner

Join Date:: Jun 2008
Posts:: 23
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Re: Link creation not working in product list

Haha. Which is why I posted the question here. :smile:

18 Jul 2009, 9:06 PM

gjh42

Black Belt

Join Date:: Jul 2005
Location:: Upstate NY
Posts:: 21,876
Plugin Contributions:: 8

Re: Link creation not working in product list

Nobody can answer without knowing what you may have different from stock. Seeing your site may help.