"Update Qty" button not working on my shopping-cart page

When I get to the shopping cart page, I want customers to be able to have the option of updating the quantity of their product. For example, I have 2 of the same items in my shopping cart now. I want to change it to 1.

There doesn't appear to be any way to do this. When I run my mouse over the refresh button in the 2nd column between the Qty and Item Name, it has an alt tag that comes up saying, "Change your quantity by highlighting the number in the box, correcting the quantity and clicking this button."

Only when I try it, there's nothing to highlight and it won't do anything. :blink:

Lastly, I might need to put in a note about the refresh button because some viewers wouldn't even know what the function of this button was.

Anyone developed any good workarounds?

I'm using v.1.3.8 and will include a screenshot of how it currently looks.

Thanks!

KismetDesign

Check the Product and see if it is set to hide the quantity box ...

I'm in the configuration -> Product Info and am don't think this is the right place from what I can see. I went up to Modules and looked through those, and a couple more places in the admin section. Can you point me to which place I need to go to see if it's been turned off?

Thank you! :smile:

KismetDesign

Could you edit the Product itself and see what setting you have for that Product's setting:

Products Quantity Box Shows:
Yes, Show Quantity Box
No, Do not show Quantity Box

Also check the setting on:

Product Qty Maximum:
0 = Unlimited, 1 = No Qty Boxes

That did it. Thank you!

Once more thing.. I posted another thread about needing to resize the thumbnail on the shopping cart page. My post went completely unanswered and I hesitate to post the same one again... is there any change that you know how to change the thumbnail size?

Thanks so much for your help!

KismetDesign :smile:

The image is set in the header_php.php of the shopping_cart page ...

  $productsImage = (IMAGE_SHOPPING_CART_STATUS == 1 ? zen_image(DIR_WS_IMAGES . $products[$i]['image'], $products[$i]['name'], IMAGE_SHOPPING_CART_WIDTH, IMAGE_SHOPPING_CART_HEIGHT) : '');

Those sizes are set in the Configuration ... Images ...