Forums / Bug Reports / Freecharger not activating when discounts applied to bring total to $0.00

Freecharger not activating when discounts applied to bring total to $0.00

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Started by shartlesville on 18 Jul 2009, 12:26 AM · Views: 4,437

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20 Jul 2009, 5:53 AM
#21
ajeh avatar

ajeh

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Freecharger not activating when discounts applied to bring total to $0.00

That is correct ...

NOTE: with a 100% Discount Coupon, you don't need to even select a Payment method, and if you do, it is ignored and changed to read:
Gift Certificate/Coupon

Now what you have with any of the add ons such as the FEC and whether or not that works correctly you would have to test ...

Linda McGrath
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20 Jul 2009, 9:23 AM
#22
shartlesville avatar

shartlesville

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Re: Freecharger not activating when discounts applied to bring total to $0.00

Hmm, ok because it isn't working that way currently. :frusty:

It says I must choose a payment method and shows up with whatever method I choose as the payment method. But of course if I try PayPal it is rejected because it is $0, credit card I'm not sure but I hate to pay fees on a free order, lol. Check/MO could be worded as GC/Coupon or something to that effect and then manually updated for downloads, a pain but should be rare anyway. :wacko:

I'll put it on the back burner for now since I don't expect to have to worry about it too often. I want to get the new cart live asap. :lookaroun

Thank you for looking into it. I appreciate the effort. :yes: :bigups:

Blessings,
Krisann

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20 Jul 2009, 11:12 AM
#23
crops315 avatar

crops315

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Re: Freecharger not activating when discounts applied to bring total to $0.00

I'm still in the same boat with being forced to choose a payment method. Paypal won't process the $0.00 order and the authorize.net processor returns an invalid argument error.

Is there anyone out there that can write the argument mentioned by shartlesville? What source code can we provide you with to assist?

I found a thread from 2006 asking for a resolution back then and we still don't have an answer.

Thanks!

20 Jul 2009, 11:43 AM
#24
drbyte avatar

drbyte

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Re: Freecharger not activating when discounts applied to bring total to $0.00

Off-topic question ... why are you using 100% discount coupons?

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20 Jul 2009, 12:32 PM
#25
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Re: Freecharger not activating when discounts applied to bring total to $0.00

We're selling fantasy football teams for a new and unique game that nobody has ever played before. We want to give away teams to friends of the site and bloggers who have helped to promote it.

20 Jul 2009, 1:27 PM
#26
ajeh avatar

ajeh

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Re: Freecharger not activating when discounts applied to bring total to $0.00

In the clean Zen Cart v1.3.8 ... I cannot reproduce this problem when using multiple payment methods or using one Payment method ...

If you are using the FEC add on, you would need to try to get support for that module ...

On the orders using the 100% Discount Coupon, what are you doing with shipping?

Linda McGrath
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20 Jul 2009, 1:50 PM
#27
crops315 avatar

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Re: Freecharger not activating when discounts applied to bring total to $0.00

I currently have the FREE shipping module activated and all products are set to skip shipping. We're only selling virutal products (basically a membership to participate in a game), so we don't need people to provide shipping info at all. I tested enabling and disabling different shipping modules as well as the shipping Order Total mod... the result is the same every time... still no FREE CHARGE with a 100% Coupon and I'm still being forced to choose a payment method.

In an effort to get the FREE CHARGER to show up at all, I created a FREE product. Sure enough, when the items in my cart (before adding a coupon) total to $0.00, the FREE CHARGER is working just fine.

If we could just call this same logic into play with the "Refresh" button after a a coupon code has been added, it seems like the FREE CHARGER would apply to 100% coupons as well.

Can anyone out there write that code and tell us where to put it?

Thanks!

20 Jul 2009, 2:25 PM
#28
ajeh avatar

ajeh

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Re: Freecharger not activating when discounts applied to bring total to $0.00

You will NOT get the Free Charger to show on an Order that is free because you use a 100% Discount Coupon or a Discount Coupon that covers the full cost of the order ...

It is not designed to work this way ...

Orders that are made FREE by Virtual of a Discount Coupon or Gift Certificate are intentionally made to not use a Payment method ...

What needs to be determined here is "why" your shop is not working as designed ...

If you are using some kind of Add On in the checkout, we really cannot tell you what the problem is ...

If you have no Add On for the checkout, then without actually going through your site to see what is not working right it is just shooting in the dark ...

To test how Zen Cart really works. install Zen Cart in a test directory with a test database and install the demo data ...

Make a 100% Discount Coupon ...

Install the same Payment Modules that you have on your real site and the same shipping modules ...

Now make the same order where you are required to pick a Payment module and you should see it just take the 100% Discount Coupon and go on to the checkout_confirmation ...

This will tell you if it is something in how your current site is working causing this problem ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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20 Jul 2009, 6:39 PM
#29
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shartlesville

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Re: Freecharger not activating when discounts applied to bring total to $0.00

I did a test with a downloadable product today and while I was forced to use a payment, when I used Check/Money Order it allowed the download to be immediately available. It still gave the payment info as check/mo, send payment to yada, yada, but at least the item was immediately available.

I then tried a regular purchase (not discounted) using check/ money order and it did NOT allow the download to be immediately available.

So for those not using the check/money order option reword it to say something like "100% Coupon / Gift Certificate $0.00 Purchase" or however you'd like. Then find all references to the wording such as in the confirmation page definitions, etc. (I have no idea where they all are, lol). So that customers only see the info about coupon/gc instead of Check/Money order.

It will work the same way as freecharger and if they choose that option without having a zero balance they won't get their download. You might add a disclaimer to the success page stating that if they had a balance due, the download will not be available until payment is made.

Do NOT change any of the functions etc, just the wording. No one will be the wiser. :bigups:

Good luck!

Blessings,
Krisann

I donate to the Zen Team do you?
My current project: BestSewingDeals.com;