Forums / General Questions / Problem with out of state orders

Problem with out of state orders

Locked

Views: 830

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
18 Jul 2009, 1:06 PM
#1
redstrand avatar

redstrand

New Zenner

Join Date:
Jun 2009
Posts:
2
Plugin Contributions:
0

Problem with out of state orders

Installed Zen Cart and we haven't had any orders from outside of Missouri where the shop is located. Only an irate bunch of customers. All of the 50 states are in the countries part along with all the default countries.
I did a search and set the the state to blank in the configuration menu.

When we tested it we are both in Missouri...didn't know that the default settings would not include the other states.

Do I need to add the other 49 states somewhere? I've been searching for over an hour. Any information would be greatly appreciated.

https://www.hazardware.com

18 Jul 2009, 1:14 PM
#2
dmfelder avatar

dmfelder

Zen Follower

Join Date:
Nov 2006
Posts:
102
Plugin Contributions:
0

Re: Problem with out of state orders

I believe the states are automatically connected to the country "United States" and that all you need to do is allow United States to be a valid zone. Then, you set up specific states (MO, for example) as the tax zone. It would seem very odd if erroneously, the 50 states were in the wrong table.

There are probably many posts here discussing "setting up zones."

Sorry if this isn't enough help.

DMFelder | Visit GreatApparelForYou.com for Chicago Direct to Garment printing and Chicago Screen Printing and for Funny Tees and shirts go to gafy.com. We also have Eco-Friendly Printing services.

18 Jul 2009, 2:15 PM
#3
redstrand avatar

redstrand

New Zenner

Join Date:
Jun 2009
Posts:
2
Plugin Contributions:
0

Re: Problem with out of state orders

I'll look at it again. Believe me I searched. OSCommerce was just as bad...unless you word it exactly...the search results are all over the place. It's just frustrating.

20 Jul 2009, 7:09 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Problem with out of state orders

Did you fix this? I can get to the checkout confirmation but do not care to pay with PayPal or Credit Card to do this ...

Have you tested all of your Payment methods to see if you can complete an order?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!