Forums / Built-in Shipping and Payment Modules / URGENT HELP NEEDED!!!!! Checkout Problem.

URGENT HELP NEEDED!!!!! Checkout Problem.

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23 Jul 2009, 4:35 PM

nick1973

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URGENT HELP NEEDED!!!!! Checkout Problem.

I need some urgent help.

I've just built a cart and its about to go live but for some reason today the checkout process stopped working properly.

When I try and go to the checkout_shipping page it just comes up with an empty blank page and I'm not sure exactly whats happened. The only thing I can think of is that I changed one of the language files so it read 'Parcel Force' instead of 'Best Way' but now I'm not sure which one it was.

Before that it appeared to be working fine and I'm not 100% sure, I think I changed the file back to read 'Best Way'.

So I need some help urgently. Can someone help?
Thanks

Nick

23 Jul 2009, 4:45 PM

steven300

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Re: URGENT HELP NEEDED!!!!! Checkout Problem.

It's probably a PHP syntax error in the language file you edited.

Try step 2a here:
https://www.zen-cart.com/tutorials/index.php?article=82

.. or check your server error log file (if you have access to it).

23 Jul 2009, 4:58 PM

nick1973

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Re: URGENT HELP NEEDED!!!!! Checkout Problem.

ok going to try the debugger download

23 Jul 2009, 5:08 PM

nick1973

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Re: URGENT HELP NEEDED!!!!! Checkout Problem.

Hi I've tried the debugger and its fired up this error

PHP Fatal error: Class 'flat' not found in /home/lincolns/public_html/cheese-shop/includes/classes/shipping.php on line 56

Not sure what this means so please can you help?

23 Jul 2009, 5:36 PM

nick1973

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Re: URGENT HELP NEEDED!!!!! Checkout Problem.

I've resolved this now!!!

23 Jul 2009, 5:59 PM

steven300

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Re: URGENT HELP NEEDED!!!!! Checkout Problem.

How did you resolve it? Just in case anyone else has the same problem.

27 Jul 2009, 2:07 PM

nick1973

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Re: URGENT HELP NEEDED!!!!! Checkout Problem.

It was actually something in the admin. I'd turned off all the payment and shipping options. Obviously it couldn't calculate anything as there was nothing to process a anything through.