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login failure

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29 Jul 2009, 1:13 PM
#1
hobbycombo avatar

hobbycombo

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login failure

i am getting this message when i am trying to log in:

2006 MySQL server has gone away
in:
[select * from coupon_gv_queue where release_flag='N']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
2006 MySQL server has gone away
in:
[select count(*) as total from sessions where sesskey = '5f7baa24bbeb31d2e09314b911045f32']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

i have no idea why this is happening.
i am using the latest version of zen cart (v1.3.8)

i need it solved, so if someone knows how that would be great.

thanks in advance.

29 Jul 2009, 2:35 PM
#2
fourbit avatar

fourbit

Zen Follower

Join Date:
Sep 2004
Location:
MONTANA!!!
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Re: login failure

First thing I would try would be to 'repair' the database. And, look at the tables in that DB for anything out of sorts. Are you comfortable with your hosting control panel and phpmyadmin?

Basically the MySql is probably timing out and or balking at the size of a request/table.. Check out some of the "Similar threads" at the bottom of the page.

PM me if you need additional help. I'd be glad to fix.

Paul