Step 3 of 3 Checkout Billing address & Credit Card Info Problem

4 Aug 2009, 4:35 AM

#1

New Zenner

Join Date:: Aug 2009
Posts:: 13
Plugin Contributions:: 0

Step 3 of 3 Checkout Billing address & Credit Card Info Problem

Can some one please help me fix this issue.
As you can see in the screenshot, in the step 3 of 3 of checkout,
the billing information field is blank. I want the billing address to appear here.
Or even better, the delivery address to appear there.
Some one help me how to do this. I've searched everywhere on
google and couldn't find the answer.

Also, looking at the credit card information, the fields are out of line.
It seems the system is not detecting the credit card type, so every value is pushed up one line. Can you fix this problem, or do I have to live with it?

Please guide me. Thank you.

http://i728.photobucket.com/albums/ww283/boutique101/shop.jpg

4 Aug 2009, 5:15 AM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Step 3 of 3 Checkout Billing address & Credit Card Info Problem

Both the address problem and the credit card problem are not normal behavior on a fresh clean install that's not been altered by any addons.
Perhaps one or more of the addons you're using has broken something.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

4 Aug 2009, 7:04 AM

#3

pshop

New Zenner

Join Date:: Aug 2009
Posts:: 13
Plugin Contributions:: 0

Re: Step 3 of 3 Checkout Billing address & Credit Card Info Problem

Thanks for your reply.
Is there any way to fix this?
Is this an php issue?
Where can I look?

Thanks.

4 Aug 2009, 11:25 AM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Step 3 of 3 Checkout Billing address & Credit Card Info Problem

Click the "Reply" button below, and start with answering all the questions in the "Posting Tips" section on the page that opens.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

4 Aug 2009, 3:57 PM

#5

pshop

New Zenner

Join Date:: Aug 2009
Posts:: 13
Plugin Contributions:: 0

Re: Step 3 of 3 Checkout Billing address & Credit Card Info Problem

I'm using Zen Cart 1.3.8a
Its a fresh install, no upgrade.
No addons. I don't think.
Removed login, eway modules installed.
site url is w w w. s h o p . 1 9 c l o t h i n g . c o m . a u

Is this enough information.
I spent hours searching forums and google and couldn't find the solution..