Shipping - Not available at this time ... and tax problems too

5 Aug 2009, 9:22 PM

#1

Zen Follower

Join Date:: Dec 2006
Posts:: 132
Plugin Contributions:: 0

Shipping - Not available at this time ... and tax problems too

Hi,

I tried using this tutorial to set the tax rate for my state (Colorado), however, after doing so people from other states can't purchase any products, they get the message "Not Available at This Time" on the shipping page. They can only buy if they live in Colorado. Not good.

https://www.zen-cart.com/tutorials/index.php?article=76

So then I found another tutorial, or maybe it was a post on these forums, that said to create United States as a shipping zone, then select "All Zones." Well, this allowed people from different states to purchase, but from what I could tell, it wasn't applying the Colorado tax rate when buying within CO.

Soooo, how does one successfully set up the tax rate for Colorado, as well as allow other states to buy goods?

Much thanks in advance. I'm using the latest Zen Cart.

Justin

GroundedGroup.com

5 Aug 2009, 10:12 PM

#2

slomojojo

Zen Follower

Join Date:: Feb 2009
Posts:: 142
Plugin Contributions:: 0

Re: Shipping - Not available at this time ... and tax problems too

You create 2 seperate zones, combining both solutions you already mentioned. One for CO, and the other for USA (all zones).

7 Aug 2009, 5:05 PM

#3

jhouse

Zen Follower

Join Date:: Dec 2006
Posts:: 132
Plugin Contributions:: 0

Re: Shipping - Not available at this time ... and tax problems too

Thanks for your help, slomojojo.

I tried your suggestion and thus created the two separate zones. While the tax rate works now, for some reason ZC won't allow people to buy outside of Colorado. I know I'm doing something wrong. Soooo, I took screen shots of the Zone Definitions and Tax Rates' area.

http://ergopro.com/images/screenshots/Untitled-1.jpg
http://ergopro.com/images/screenshots/Untitled-2.jpg
http://ergopro.com/images/screenshots/Untitled-3.jpg
http://ergopro.com/images/screenshots/Untitled-4.jpg

Any ideas of what I'm doing incorrectly?

Thanks again.

GroundedGroup.com

8 Aug 2009, 5:35 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Shipping - Not available at this time ... and tax problems too

What shipping modules do you have enabled?
Inside each of those modules is a "Shipping Zone" option. What do you have selected in there, and why?

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9 Aug 2009, 4:55 AM

#5

jhouse

Zen Follower

Join Date:: Dec 2006
Posts:: 132
Plugin Contributions:: 0

Re: Shipping - Not available at this time ... and tax problems too

DrByte:

What shipping modules do you have enabled?
Inside each of those modules is a "Shipping Zone" option. What do you have selected in there, and why?

Ahhh, just the questions I needed to hear. I went to the installed shipping module (UPS) and changed the zones from Colorado to United States. Now it's all good in da hood.

Thanks a million. Okay, a lot.

GroundedGroup.com