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Automatically sending customer back to store when using PayPal IPN

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10 Aug 2009, 12:04 AM
#1
gomlers avatar

gomlers

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Automatically sending customer back to store when using PayPal IPN

Hello.

I have PayPal IPN installed as a payment method. Works perfectly well.

Trouble is that I also use ecommerce tracking in Google Analytics.

Since my customers have to push the "Back to store-button" when the payment is OK, to get back to the checkout_success (Where google gets the purchase information from) - My stats are really inaccurate... because plenty of customers never click back to my store from PayPal-receipt-page...

Do anyone know of a contribution that will fix this..

And if not, does anyone want to check if the module for osCommerce can be rewritten to fit this need.

You can have a better look at what I mean, and the osCommerce-contribution here: oscommerce.com/community/contributions,2679

10 Aug 2009, 12:29 AM
#2
drbyte avatar

drbyte

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Re: Automatically sending customer back to store when using PayPal IPN

Your best solution would be to use Express Checkout instead, because then the tracking will flow naturally.

12 Aug 2009, 12:47 AM
#3
gomlers avatar

gomlers

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Re: Automatically sending customer back to store when using PayPal IPN

But wouldn't that give a few other backdraws? I believe rules say that I then have to be "qualified" to keep customers paying informations, SSL / https:// server and such?
I believe that's the case in Norway...

No good known solutions near to my suggestions?

Thanks for you reply anyway!

12 Aug 2009, 1:35 AM
#4
drbyte avatar

drbyte

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Re: Automatically sending customer back to store when using PayPal IPN

Gomlers:

Since my customers have to push the "Back to store-button" when the payment is OK, to get back to the checkout_success (Where google gets the purchase information from) - My stats are really inaccurate... because plenty of customers never click back to my store from PayPal-receipt-page...Since your analytics works on cart-payment-completion, there's nothing you can do if the customer doesn't return to your store to do the completion stage, even though it's just a simple click.

It's a limitation of the Website Payments Standard technology as designed by PayPal.

Gomlers:

And if not, does anyone want to check if the module for osCommerce can be rewritten to fit this need.That module doesn't do what you want anyway.