Product page won't show

Hi all,

A problem arose not long ago and I've done everything I can think of to get it sorted and working, but no go.

All product pages show fine except for one. All I get is a blank page. When I change the status to 'Disabled' the page will show (less the product of course).

I have tried deleting the product and re-entering it but it just happens again.

I have just noticed that it will only do it with categories where there is only one product. If there is 2 or more it's fine.

Any idea's?

This is the kind of question where a URL really really helps:smile:

But try changing (admin-configuration-Skip 1-prod Categories) to 'false' and see how that effects the problem.

With it set to 'true' zen will jump straight to product info page (rather than product listing) which seems to be the problem but without being able to see the site much more diagnosis is beyond me. Have you any other mods installed. SEO mods perhaps?

I assume that you are able to see other product info pages?

Site is rocketbikes.com.au/index.php
Problem is in Electrical-Gear Indicators.

Feeling a bit stupid here, but what is it that I am needing to set to false?

I can get it to display the actual product page, but not the category page when there is only one product in that category.

I made a typo :blush:

log in to your admin section.

the first item on the horizontal menu is titled 'configuration'. Hover over it and you get a drop down list.

From the list click on layout settings

you get a new page. find 'Skip 1-prod Categories' near the bottom an click on it. then you get a menu on the top left of the page that lets you set that option to false.

Sorry for the typo.

Off to look at the site now.

So, yes, I can see the problem but let us know how you get on when you change the 'Skip 1-prod Categories'.

I think that may solve your problem for the time being while we hunt down the error.

Anyway, let us know. I have to sleep soon I am afraid. How come so many zen cart users are in Oz?

Sorry, where is the 'Skip 1-prod Categories' found?

Never mind, found it. dumb dumb dumb

Will let you know how it goes.

Ok, that worked. I'm happy to leave it like that. I don't really have a huge amount of time to go searching through code to find where the problem is. Between work, study, family and websites, I don't have much time left.

Thanks for your help. Really appreciate your time.

Great. getting it to work and selling some stuff is the main thing.

One thought:

In the stylesheet find

/* grey */
#navMainWrapper {background:#000000;}	
#logoWrapperOuter {background:#fff;}
#navEZPagesTopWrapper {background:#000000;}
#navCatTabsWrapper {background:#e3e3e3;}	
#navBreadCrumb {background:#c3c3c3;}	
body {background:url(../images/site-bg-grey.gif) 0 9em repeat-x;}	
h3.leftBoxHeading, h3.rightBoxHeading {background:url(../images/sideboxleft-grey.gif) no-repeat top left;}	
/*eof grey*/

Change the #logoWrapperOuter {background:#fff;} to #logoWrapperOuter {background:#000;} and you'll get rif of the weird white box in the header.

Good luck

Thanks Nick. made the change to the stylesheet.

When i get a chance I'll start sifting through the code to find the problem, but who knows when that will be.