I get paypal emails about payments received, but sometimes not the order confirmation

20 Aug 2009, 8:05 AM

New Zenner

Join Date:: Jul 2009
Posts:: 6
Plugin Contributions:: 0

I get paypal emails about payments received, but sometimes not the order confirmation

I receive the email from paypal saying a customer has paid for an order, but dont recieve any order information in my admin..
It doesnt seem to happen all the time which is a little frustrating, as I dont know where to look to find out exactly what they ordered..

Can I manually get this information out of a database? as it seems bad to have to ask a customer what exactly they have ordered from my site, since it didnt process.. even tho I offer them a discount on there next purchase because of the mixup..

20 Aug 2009, 11:20 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: I get paypal emails about payments received, but sometimes not the order confirmation

http://www.zen-cart.com/wiki/index.php/PayPal
http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=84

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