html code changed when saving in define pages

When I place code into the define pages using the plain text editor, click "save" everything works fine. However, when the client attempts to edit the page using the html editor, clicks "save," the code is automatically changed.

Example:

becomes

Is there a way to prevent this from happening?

what HTML editor are they using the one that came with Zencart? And have you tried to change it on your computer using the same editor?

Am using the stock ZenCart editor.

When editing on my computer it also removes the code.

Try this.

Make a backup first.

Download the define page to your computer, then open it with notepad++, make your edit, save it on your computer then ftp it back to your site.

See if that works.

I appreciate the response, and that answer is great for you or me, but for the client who is web illiterate and does not have ftp access or knowledge, there should be a better fix. It seems to be a common problem.

I have to ask, although none of my business, if your client is web illiterate, why are they trying to embed html script into pages?

And you know, before every edit you have to CMOD those define_pages to 777 and after edit CMOD them back to 644 - IMHO your client had better be able to do that or you run a security risk.

Now, have you tried FCKeditor. I know it makes a few 'modifications' but it might work for you. Besides, it's a whole lot easier to use than HTMLArea.