"Always free shipping " option is change all item free shipping?

I use Zen Cart 1.3.7
I want one item is free shipping and changed it for "Always free shipping " option.
But after changed I found all our products have to accept "free shipping ", otherwise don't let you check out. the shipping module is ERROR.
I have cancel the free shipping option that the item I change before.
But the thing is the same: ****all our products have to accept "free shipping ", otherwise don't let you check out.

Please someone tell me how to change back to the normall shipping option?

What shipping methods are you using?

Ajeh:

What shipping methods are you using?
Thanks for your reply, Ajeh
I use Australian shipping methods, they are all ERROR as follow:

ERROR:</B> The delivery rate for this option cannot be determined at this time
If you prefer to use this option as your shipping method, please contact the store owner.

I try to made all Australian shipping methods False, and active the zencart built in shipping methods. they are no error, but when I select it & click to check out wouldn't let go. always stay in the same page (choose shipping method page).

But when I active the free shipping method. and select the free shipping, it's work, can check out normally. if I select
zencart built in shipping methods to check out wouldn't let go.

it's seem the system just recognise free shipping, not other else.:(

The system is normall before, that's all happen after I create a new $1.00 item for invoice custom pay their payment by credit card on line.
I select Yes, Skip Shipping Address & Yes, Always Free Shipping . for this item.

Did I do anything wrong?:blink:

Always Free Shipping means that the shipping is Free to everyone and the only shipping method that will work is the Free Shipping freeshipper shipping module ...

If you want a Product to be used just for a Payment ... instead mark it as:

Product is Virtual: Yes, Skip Shipping Address

Always Free Shipping: No, Normal Shipping Rules

Ajeh:

Always Free Shipping means that the shipping is Free to everyone and the only shipping method that will work is the Free Shipping freeshipper shipping module ...

If you want a Product to be used just for a Payment ... instead mark it as:
All my other product didn't mark free ship. I only mark one product free shipping, but the thing now is all my product seem have to accept free shipping, even I didn't mark them free shipping. otherwise wouldn't let check out.

Free Shipping freeshipper is only triggered by Always Free Shipping and 0 weight when 0 weight is set to be Free Shipping ...

NOTE: if you have both Yes, Skip Shipping Address & Yes, Always Free Shipping ... that counts as 2 for Free Shipping and could distort your shipping results ...

I am not familiar with the shipping module that you are using so I don't know if there are other problems with it ...

It's looks like after I set one products both Yes, Skip Shipping Address & Yes, Always Free Shipping.
it distort all my products shipping module(all have to be a accept free shipping)
that was quite strange :shocking:

I have try to reset this one products Yes, Skip Shipping Address , No, Normal Shipping Rules
But the problem still there.

Thanks very much for your times anyway, even the problem still there.

Do you know which PHP control the shipping system. maybe I can have a look, or re-uplaod it.

Or any otherway I can set the shipping module back to normall.

Problem is solved after re upload all the Australian shipping module files.:P

Thanks for the update that reloading your files was able to help fix this problem ... :smile:

I'm having the same issue, but not with Australian shipping modules-- I'm using Zone Rates and Free Shipping for my shipping modules-- I have 2 non-virtual products that are free shipping.

Three of my virtual products are set to Product is Virtual and Normal Shipping Rules, but when added to the cart, they give free shipping to the customer. All three have a single attribute (PDF) with the file location. All three were added at the same time, and two were created using duplicates of the first, so I suspect the three behaviors are related.

I have OTHER virtual products for which this is not the case. One of them has multiple attribute options (PDF or Mobipocket) with file locations. One is no attribute-- you just get the downloadable in its file format when you checkout. Neither of these virtual products gives free shipping when added to the cart.

This is pretty serious-- I'm already out $11 in shipping something that a customer bought at the same time they bought one of these $7 items.

--Stephanie

Sounds like you have Downloads marked as Virtual Products and Downloads do not get marked as Virtual Products ...

Downloads are NEVER Virtual Products and NEVER Always Free Shipping ... the code is designed to know based on the filenames on the Attribute(s) that there is no shipping ...

Linda,

Thanks for the prompt response. So... HOW do I fix that? (BTW: What's a virtual product if not a download?)

Here's what's going on:

1. If I make a product that should be downloaded only, offered in PDF format, and I put in the filename field the path to the file, when someone checks out, they don't actually see the file and never receive it (unhappy customers).
2. If I make a product with attributes that are downloaded only, offered in PDF format as an attribute, then the customer can download the file after checkout, but if they add it and something else to their cart, it gives them free shipping (unhappy me). The exception is that I have one (free) product that doesn't trigger free shipping this way.

I guess my next step is to screw around with... I don't know? I don't know how to make a product that's downloadable-only, doesn't add shipping charges, but won't also stop the cart from charging shipping on other products.

Set the Product up correctly for the Download:

Product is Virtual: No, Shipping Address Required

Always Free Shipping: No, Normal Shipping Rules

Now, with the Download filename on the Attribute it will "know" not to charge shipping ...

With the Download ONLY in the cart, you will not see the checkout_shipping on checkout you will go to checkout_payment ...

With a Physical Product in the cart, you will go to checkout_shipping on the checkout ...

With both a Physical Product in the cart and a Download in the cart, you will go to checkout_shipping with normal charges for the Physical Product in the cart ...