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Can't select available payment methods on PayPal site

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27 Aug 2009, 2:38 AM
#1
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divavocals

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Can't select available payment methods on PayPal site

So sigh here's a message from my client..

sherriexxxx:

here is a different customer:

From: xxxxx xxxxx
Email: xxxxx.xxxxx######################


Good morning,

I have been having problems checking out using Paypal for the past couple of
days. I used it with no problem for my last transaction, and have used it
recently for another vendor, but i am unable to select any of my active
payment methods to complete this purchase
. I have contacted PayPal as well,
in case it is a technical issue on their side, but am concerned that I won't
receive my items in time. Could you please verify that there are no
technical difficulties on your end as well?

Thanks.

Please note the highlighted portion.. Now I have ALREADY informed my client that this sounds like a Paypal issue.. (specifically an issue with this particular persons account) but to err on the side of caution, I wanted to run it by the good folks here..:smile: Does this SOUND like a Paypal Express module error...

27 Aug 2009, 3:50 AM
#2
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drbyte

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Re: Can't select available payment methods on PayPal site

Definitely sounds like they're referring to problems with their list of funding sources while inside their PayPal account.
That's nothing you have any control over ... they'll need to deal with PayPal directly about it themselves.

27 Aug 2009, 4:46 AM
#3
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divavocals

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Re: Can't select available payment methods on PayPal site

Ahhhh the king has spoken..:smile: That's all I needed to hear.. Thanks for the confirmation..