Forums / PayPal Express Checkout support / Can't select available payment methods on PayPal site

Can't select available payment methods on PayPal site

Locked

Started by divavocals on 27 Aug 2009, 2:38 AM · Views: 1,128

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
27 Aug 2009, 2:38 AM
#1
divavocals avatar

divavocals

Totally Zenned

Join Date:
Jan 2007
Location:
Los Angeles, California, United States
Posts:
10,011
Plugin Contributions:
3

Can't select available payment methods on PayPal site

So sigh here's a message from my client..

sherriexxxx:

here is a different customer:

From: xxxxx xxxxx
Email: xxxxx.xxxxx######################


Good morning,

I have been having problems checking out using Paypal for the past couple of
days. I used it with no problem for my last transaction, and have used it
recently for another vendor, but i am unable to select any of my active
payment methods to complete this purchase
. I have contacted PayPal as well,
in case it is a technical issue on their side, but am concerned that I won't
receive my items in time. Could you please verify that there are no
technical difficulties on your end as well?

Thanks.

Please note the highlighted portion.. Now I have ALREADY informed my client that this sounds like a Paypal issue.. (specifically an issue with this particular persons account) but to err on the side of caution, I wanted to run it by the good folks here..:smile: Does this SOUND like a Paypal Express module error...

My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

27 Aug 2009, 3:50 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Can't select available payment methods on PayPal site

Definitely sounds like they're referring to problems with their list of funding sources while inside their PayPal account.
That's nothing you have any control over ... they'll need to deal with PayPal directly about it themselves.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

27 Aug 2009, 4:46 AM
#3
divavocals avatar

divavocals

Totally Zenned

Join Date:
Jan 2007
Location:
Los Angeles, California, United States
Posts:
10,011
Plugin Contributions:
3

Re: Can't select available payment methods on PayPal site

Ahhhh the king has spoken..:smile: That's all I needed to hear.. Thanks for the confirmation..

My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.