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My website disappeared although Cpanel and Admin still working

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6 Sep 2009, 12:07 AM
#1
silverwoman avatar

silverwoman

New Zenner

Join Date:
Aug 2009
Posts:
4
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0

My website disappeared although Cpanel and Admin still working

Using v1.3.8, Theme 050. I'm a newbie, but have spent 10 hours searching for the answer to this problem. I was fossicking around to see if I could put Powered by Zen Cart in the footer, because it was missing. I found a code, and entered it in the place suggested. I did not delete the previous code which I think had disabled it. I checked the website, and Powered by Zen Cart appeared in the footer. I was happy. Because I wanted to sign up for Zen Cart Live Showcase, and that was a requirement to sign up. So, I signed up, and received confirmation email from them. Closed out of my website, and tried to come back in, and the website has gone. I have checked all permissions in Cpanel and they seem alright. I read that Sideboxes can be a problem, so I looked at them, but I am too scared to RESET them as I read a thread where somebody else lost their website because of Sideboxes --- and I wouldn't have a clue as to how important they are. Some are turned on and some aren't. I have sent email to my webhoster, but they are not at work over the weekend.
Any clues as to where/what I can check next? Thanks for any help.:( PS website is https://www.silverwoman.com.au)

6 Sep 2009, 1:09 AM
#2
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: My website disappeared although Cpanel and Admin still working

Youir site isn't gone, it's just showing a blank index page.

Install the utility here and let us know what response you get.

https://www.zen-cart.com/tutorials/index.php?article=82