categories restricted to product general files are not displaying?

9 Sep 2009, 9:59 AM

#1

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categories restricted to product general files are not displaying?

im really not sure of why at all, perhaps ive moved or modified something, does anyone know the dependant files for this so i can check i have them in place please?

or any advice at all thanks :)

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9 Sep 2009, 10:04 AM

#2

kobra

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Re: categories restricted to product general files are not displaying?

Where is your site?

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9 Sep 2009, 10:08 AM

#3

bonnit

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Re: categories restricted to product general files are not displaying?

sorry the link is test.duckfacedesign.co.uk

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9 Sep 2009, 10:09 AM

#4

bonnit

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Re: categories restricted to product general files are not displaying?

the category which should be showing up too is called treatment information

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9 Sep 2009, 10:21 AM

#5

kobra

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Re: categories restricted to product general files are not displaying?

In your admin at the right of this cat is the button "green"

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9 Sep 2009, 10:23 AM

#6

bonnit

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Re: categories restricted to product general files are not displaying?

yes it is, all of the products are product-general with the exception of this one which is document-general. i tried adding a new category which displayed until i restricted it to document-general, so the problem is specific to the document-general category!?

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9 Sep 2009, 10:27 AM

#7

kobra

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Re: categories restricted to product general files are not displaying?

Check admin > tools > layout boxes controller > for "sideboxes/document_categories.php" insure it is enabled

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9 Sep 2009, 10:34 AM

#8

bonnit

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Re: categories restricted to product general files are not displaying?

that has helped and now shows up but is in a different section, although previously i had the treatments information visible within the main category display and this document category turned off which is better for me, although this is guess is fixed because its displaying i wanted it with the actual categories, i dont suppose there is a list of files i can check to make sure i have them in order for the document general to agian display in the main category display

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9 Sep 2009, 10:44 AM

#9

kobra

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Re: categories restricted to product general files are not displaying?

As far as I know, document general has its own sidebox

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9 Sep 2009, 10:45 AM

#10

bonnit

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Re: categories restricted to product general files are not displaying?

ok no worries, its displaying now and i suppose it is best for it to be shown seperate from buyable products, thankyou so much for your help :)

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