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Two Problems no waiting

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10 Sep 2009, 1:25 AM
#1
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mongo

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Two Problems no waiting

the shipping addresses don't come up in Pay pal?? have to copy them from invoice ... and second is that i have noticed a lot more double orders .. orders duplicated - is there a fix for this?? ... i think it comes from impatient customers pushing the button twice but not sure ..

10 Sep 2009, 3:00 AM
#2
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jqpublic

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Re: Two Problems no waiting

for the first part of the question, you can setup your Paypal config to force customers to have a verified address, that may solve your issue. But then again, I could be wrong, it wouldn't be the first time today lol

10 Sep 2009, 3:33 AM
#3
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Re: Two Problems no waiting

The invoice is where you should get your shipping info. Paypal is only a payment gateway. Do you have your order email info sent to your specified email address to view shipping info without having to login to admin to view it? You can email this 2 more than one person.

As for duplication sounds like another problem. I will leave that to someone else as I think there is enough to verify.
Are customers paying twice?

10 Sep 2009, 8:35 PM
#4
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mprough

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Re: Two Problems no waiting

As for duplication sounds like another problem. I will leave that to someone else as I think there is enough to verify.
Are customers paying twice?

This can be caused by a slow site/hosting...

Customer hits button and reaction is slow, the hit again thinking they missed.

~Melanie