Error code 7 - Not sure if its a blonde moment

10 Sep 2009, 10:11 AM

New Zenner

Hi,

I have upgraded from 1.3.7 to 1.3.8a and get the following error when using the Payments Pro addon

We were not able to process your order. Please select an alternate payment method, or contact the store owner for assistance. (7)

if I dont get the above I will get error

We were not able to process your order. Please select an alternate payment method, or contact the store owner for assistance. (1)

is just me doing something totally wrong, all user credentials have been checked and are ok

Can anyone please help?
I have checked the API error codes and these numbers are not showing up

Any help will be appreciated

Thanks
Samantha

10 Sep 2009, 10:53 AM

New Zenner

Re: Error code 7 - Not sure if its a blonde moment

This is now fixed error was to do with sub total being switched off.

Thanks