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Contact Us Page Email Issues

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13 Sep 2009, 3:06 PM
#1
perkiekat avatar

perkiekat

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Contact Us Page Email Issues

When I test the Contact Us page email, this is what I come up with:

**Subject: Mail failure - malformed recipient address
From: "Mail Delivery System" [email protected]
Date: Sun, September 13, 2009 7:55 am
To: [email protected]
Priority: Normal
Options: View Full Header | View Printable Version | Download this as a file

A message that you sent contained one or more recipient addresses that were
incorrectly constructed:

"[email protected]" <>: missing or malformed local part

This address has been ignored. There were no other addresses in your
message, and so no attempt at delivery was possible.

------ This is a copy of your message, including all the headers. ------

Date: Sun, 13 Sep 2009 07:55:57 -0500
Return-Path:
To: "[email protected]" <>
From: Kathy Horton <>
Reply-to: Kathy Horton [email protected]
Subject: Message from Gayles Gallery Online
Message-ID: [email protected]
X-Priority: 3
X-Mailer: PHPMailer [version 1.73] via Zen Cart
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="iso-8859-1"

From: Kathy Horton
Email: [email protected]


testing email


Office Use Only:
From: Kathy Horton
Email: [email protected]
Login Name: Not logged in
Login Email: Not logged in
IP Address: 70.104.114.42 - 70.104.114.42
Host Address: pool-70-104-114-42.chi.dsl-w.verizon.net
Date and Time: Sun Sep 13 2009 7:55:57 CDT

This email address was given to us by you or by one of our customers. If you
feel that you have received this email in error, please send an email to
[email protected]
This email is sent in accordance with the US CAN-SPAM Law in effect
01/01/2004. Removal requests can be sent to this address and will be honored
and respected.**

I have contacted HostGator and we set up a email account within the Control Panel instead og GoDaddy and it still says the same thing as above. I receive the actaul email, however, I rather the failed information not show. I have read all tutorials to this and still come up with the same thing. I have the email set up correctly in Admin side. I am wondering if I need to tweak a file somewhere else??

Has anyone had this same issue? BTW...all other emails are coming through good. It's just this one.

Thanks

13 Sep 2009, 3:24 PM
#2
perkiekat avatar

perkiekat

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Re: Contact Us Page Email Issues

Nevermind...
I set the email account back to GoDaddy because I was not receiving any emails from orders, etc. I can deal with the header stating it failed because I still get the actual Contact Us form and no one else except me gets these. So I'm ok with it not unless its a file I need to tweak.

Thanks

13 Sep 2009, 3:33 PM
#3
perkiekat avatar

perkiekat

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Re: Contact Us Page Email Issues

If I figure out what file I need to tweak (if any) , I'll post what I changed.
Thanks

13 Sep 2009, 8:41 PM
#4
drbyte avatar

drbyte

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Re: Contact Us Page Email Issues

What exactly do you have entered in the field for Admin->Configuration->Email Options->Set "Contact Us" Email Dropdown List?

15 Sep 2009, 6:55 AM
#5
pretty avatar

pretty

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Re: Contact Us Page Email Issues

in the field for Admin->Configuration->Email Options->Set "Contact Us" Email Dropdown List=
info [email protected]

not

Admin->Configuration->Email Options->Set "Contact Us" Email Dropdown List=
[email protected]