Forums / General Questions / My admin page is gone

My admin page is gone

Locked

Views: 806

Results 1 to 10 of 10
This thread is locked. New replies are disabled.
14 Sep 2009, 7:30 PM
#1
tawnytanner avatar

tawnytanner

New Zenner

Join Date:
Jan 2008
Posts:
45
Plugin Contributions:
0

My admin page is gone

I haven't been on the admin page for one of my clients for a while. I just went to try and put the new ticket prices in and the admin page is now gone. I get the page not found message. Help. Any clue on where it disappeared to?:cry:

14 Sep 2009, 9:06 PM
#2
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: My admin page is gone

Did you or someone else change the name of the admin directory for security purposes?

Have you maybe been hacked?

14 Sep 2009, 10:32 PM
#3
tawnytanner avatar

tawnytanner

New Zenner

Join Date:
Jan 2008
Posts:
45
Plugin Contributions:
0

Re: My admin page is gone

No I am the only one who knows how to change anything.

15 Sep 2009, 1:35 AM
#4
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: My admin page is gone

When you FTP to the site, is the admin folder there?

15 Sep 2009, 2:47 PM
#5
tawnytanner avatar

tawnytanner

New Zenner

Join Date:
Jan 2008
Posts:
45
Plugin Contributions:
0

Re: My admin page is gone

stupid question but where would I look for the admin page?:no:

15 Sep 2009, 2:49 PM
#6
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: My admin page is gone

You'd use your FTP program (if you don't have one, Filezilla is good) to connect to the files on the remote site and look for a folder named 'admin'.

15 Sep 2009, 2:54 PM
#7
tawnytanner avatar

tawnytanner

New Zenner

Join Date:
Jan 2008
Posts:
45
Plugin Contributions:
0

Re: My admin page is gone

I checked another of my sites and there is a folder called admin under store. It appears that the admin folder is gone from the site that isn't showing the admin page. Where should I go from here? Am I going to lose all the information that I have in this current store? Do I have to put in a whole new store? Where would the folder go?

15 Sep 2009, 3:14 PM
#8
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: My admin page is gone

If you have all the rest of the files there, you could try uploading the 'admin' folder from the Zencart zip file. It would go in the root (top directory) of your Zencart site.

15 Sep 2009, 7:30 PM
#9
jqpublic avatar

jqpublic

New Zenner

Join Date:
Aug 2009
Posts:
59
Plugin Contributions:
0

Re: My admin page is gone

or you could just upload your admin folder from one of your backups. You do have backups of your clients sites, right?

all I wanna do is sell stuff. I didn't sign up for this!
John's Pet Supplies

23 Sep 2009, 2:29 PM
#10
tawnytanner avatar

tawnytanner

New Zenner

Join Date:
Jan 2008
Posts:
45
Plugin Contributions:
0

Re: My admin page is gone

I'm not that big of an idiot not to have a backup. I got it up and running thank you for your help.