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Option Using Special Characters showing up funny on invoice

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15 Sep 2009, 3:06 PM
#1
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manutd98

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Option Using Special Characters showing up funny on invoice

In my shop some of the products have an attribute-option to select the electrical impedance, which is listed in ohms with the symbol Omega Ω

When the invoice prints, the option is indicated not with the Ω symbol, but with the code Ω ; (ignore the space before the semicolon, I needed to do that so the code would show up instead of they symbol on the forum).

What have I done wrong or what is causing this and how can I fix it so on the invoice the Ω symbol shows as Ω?

16 Sep 2009, 7:48 PM
#2
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Re: Option Using Special Characters showing up funny on invoice

Anyone have any ideas? :cool:

16 Sep 2009, 7:50 PM
#3
ajeh avatar

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Re: Option Using Special Characters showing up funny on invoice

Look in the Configuration ... E-Mail Options ...

Convert currencies for Text emails
What currency conversions do you need for Text emails?
Default = £,£:€,€

What are you using for the symbol: Ω

in the text for it?

Linda McGrath
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16 Sep 2009, 9:36 PM
#4
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Re: Option Using Special Characters showing up funny on invoice

Ajeh:

Look in the Configuration ... E-Mail Options ...

What are you using for the symbol: Ω

in the text for it?

Thanks for helping. The default value was there in config > email options.

I changed it to ```
£,£:€,€:& #937;,Ω


But it saves as ```
£,£:€,€& #937:,& #937

(I had to put the spaces there to make it show up correctly on the forum for you)

And then the & #937; is still there on the invoices. Ack!

17 Sep 2009, 3:29 AM
#5
ajeh avatar

ajeh

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Re: Option Using Special Characters showing up funny on invoice

I ran into the same issue ... :cry:

I'd really have to fool with this to figure out what to do to prevent that from happening ...

What are all the symbols that you need working?

Linda McGrath
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17 Sep 2009, 12:43 PM
#6
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Re: Option Using Special Characters showing up funny on invoice

Ajeh:

I ran into the same issue ... :cry:

I'd really have to fool with this to figure out what to do to prevent that from happening ...

What are all the symbols that you need working?

Thanks for trying, I am sorry it is complicated.

I only need the omega symbol - I wonder if using a different character code for it would help? Or maybe edit the database directly rather than through the admin interface?

Thanks for helping me. I am surprised I wasn't able to find any info using a search, anyone selling electronics probably has some parts with different Ohm ratings.

25 Sep 2009, 8:09 PM
#7
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Re: Option Using Special Characters showing up funny on invoice

Any update on what might work for this problem?

26 Sep 2009, 2:08 PM
#8
ajeh avatar

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Re: Option Using Special Characters showing up funny on invoice

I have not come up with a solution yet ... perhaps someone else has an idea here of what can be used ... :smile:

Linda McGrath
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30 Sep 2009, 3:25 AM
#9
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Re: Option Using Special Characters showing up funny on invoice

Let's hope :)

22 Jun 2010, 9:45 AM
#10
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Re: Option Using Special Characters showing up funny on invoice

Same issue here with İ (pasted) "İ" (typed HTML code) - the HTML code prints on the packing slip/invoice/screen not the desired capital I dotted BUT if you use the "Edit" mode (I have installed this as extra) - it appears to look correct.

A puzzle.

Ruth