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Help: "Sorry, the product was not found"

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18 Sep 2009, 12:36 PM
#1
raygabriel avatar

raygabriel

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Help: "Sorry, the product was not found"

Hi All,

I've been using 1.38 Zen Cart and suddenly noticed that products that I have sold out of and only had one item, images are still being displayed in available stock.

When you click on those sold-out images you get the message: "Sorry, the product was not found".

How would I fix this? The items are normally one-of-a-kind and will not be restocked with original stock number.

You can see the site at http://www.raygabriel.com

Thanks!

Ray Gabriel

ps: bought the manual and searched both it and previous posts and can't find anything close to this.

18 Sep 2009, 12:47 PM
#2
spid3r1987 avatar

spid3r1987

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Re: Help: "Sorry, the product was not found"

gimmi a product thats out of stock

i may not know how yet, but i soon will....i hope :)

20 Sep 2009, 12:01 PM
#3
raygabriel avatar

raygabriel

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Re: Help: "Sorry, the product was not found"

spid3r1987:

gimmi a product thats out of stock

"Sprite-ite" Tropical Fish Carving
$3.00

It is in the "Weird & Wonderful" category. Under "New Products for
September.

Here is the URL

http://www.raygabriel.com/shop/index.php?main_page=index&cPath=72

Thanks so much for your help!

20 Sep 2009, 10:20 PM
#4
kylevanek avatar

kylevanek

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Re: Help: "Sorry, the product was not found"

I had this same issue with my website, https://www.techconfusion.com. It's a bug that you need to apply a fix for. Please go to http://www.zen-cart.com/forum/showthread.php?t=82619 and view posting #3. That should fix it. You may also want to browse http://www.zen-cart.com/forum/showthread.php?t=131115 to confirm that you have all the latest patches installed.

21 Sep 2009, 3:24 PM
#5
raygabriel avatar

raygabriel

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Re: Help: "Sorry, the product was not found"

That did it! Thanks so much for the help.

I see why I need to back things up though.
The first time I tried, all my boxes disappeared
entirely! It was the FrontPage editor that inserted
stupid code - anyhow, I fixed it.

Thanks to everybody that helped! Ray Gabriel