Forums / Built-in Shipping and Payment Modules / Customer chooses wrong payment - how can I let them come back and pay again?

Customer chooses wrong payment - how can I let them come back and pay again?

Locked

Results 1 to 2 of 2

This thread is locked. New replies are disabled.

20 Sep 2009, 11:04 AM

sadfurry

New Zenner

Join Date:: Jun 2007
Posts:: 38
Plugin Contributions:: 0

Customer chooses wrong payment - how can I let them come back and pay again?

Hello,

I get customers who tick COD when they should be making a card payment, COD being only for local delivery.
When I explain, they go back to make a card payment, but they invariably order the same item again and pay for it, and I wondered if there was a way they could go back and pay for the item they originally bought?

7 Nov 2009, 7:00 PM

lackew

Zen Follower

Join Date:: Aug 2009
Location:: Tampa Bay
Posts:: 223
Plugin Contributions:: 1

Re: Customer chooses wrong payment - how can I let them come back and pay again?

if the product is the same why not just delete the original order from Admin?

blessed be the day we make tomorrow a better yesterday