Forums / Built-in Shipping and Payment Modules / Shopping cart shows shipping weight as 0 lbs ??

Shopping cart shows shipping weight as 0 lbs ??

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Started by belaze on 21 Sep 2009, 3:26 AM · Views: 1,457

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21 Sep 2009, 3:26 AM
#1
belaze avatar

belaze

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Shopping cart shows shipping weight as 0 lbs ??

Hi,
I am having a little trouble with my heavy items...
On the listing page my item displays the right shipping weight of 140lbs but when I add the item to the shopping cart it displays as 0lbs.

Any help would be greatly appreciated. :hug:

Thanks,
belaze

21 Sep 2009, 2:01 PM
#2
ajeh avatar

ajeh

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Re: Shopping cart shows shipping weight as 0 lbs ??

What are your settings in the Configuration ... Shipping/Packaging ...

Linda McGrath
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21 Sep 2009, 2:58 PM
#3
belaze avatar

belaze

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Re: Shopping cart shows shipping weight as 0 lbs ??

Ajeh,
Thank for the reply...
my settings are: Country of Origin
United States

Postal Code
12345

Enter the Maximum Package Weight you will ship
145

Package Tare Small to Medium - added percentage:weight
0:3

Larger packages - added packaging percentage:weight
10:0

Display Number of Boxes and Weight Status
3

Order Free Shipping 0 Weight Status
0

Shipping Estimator Display Settings for Shopping Cart
1

Display Order Comments on Admin Invoice
1

Display Order Comments on Admin Packing Slip
1



Thanks again for the help,
belaze

21 Sep 2009, 3:00 PM
#4
belaze avatar

belaze

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Re: Shopping cart shows shipping weight as 0 lbs ??

forgot to add...might be important...
the heavy items I have listed as free shipping.

thanks,
belaze

21 Sep 2009, 3:16 PM
#5
ajeh avatar

ajeh

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Re: Shopping cart shows shipping weight as 0 lbs ??

If you have a Heavy Item of 140 lbs ... but mark it as Always Free Shipping ... then the Weight of the Order is 0 as the Always Free Shipping has adjusted the weight ...

If you still need it this way, you can use the Configuration ... Layout Settings ...

Shopping Cart - Show Totals
Show Totals Above Shopping Cart?
0= off
1= on: Items Weight Amount
2= on: Items Weight Amount, but no weight when 0
3= on: Items Amount

Linda McGrath
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21 Sep 2009, 4:19 PM
#6
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belaze

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Re: Shopping cart shows shipping weight as 0 lbs ??

Is there any way to configure the Always Free Shipper to display the weight once the item in on the shopping cart?

My scenario:
For my domestic customers it works great because free shipping is always on.

for my international customers there is no way for them to check out... I have tried zone shipping but since the weight changes to 0lbs it does not display the shipping charges as I want it to.

Thanks much,
belaze

22 Sep 2009, 2:34 AM
#7
ajeh avatar

ajeh

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Re: Shopping cart shows shipping weight as 0 lbs ??

Always Free Shipping is for Free Shipping for "everyone" ...

It does not work for "some" addresses ...

You would have to do quite a bit of customization to change how that works if you don't want Always Free Shipping to be Always Free Shipping ...

Linda McGrath
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22 Sep 2009, 4:50 AM
#8
belaze avatar

belaze

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Re: Shopping cart shows shipping weight as 0 lbs ??

Always Free Shipping is for Free Shipping for "everyone" ...

It does not work for "some" addresses ...

Am confused because currently I have Always Free Shipping set to continental US States only that I defined under:
Location/taxes= Zones Definitions.

Under Always Free Shipper:
Shipping Zone
If a zone is selected, only enable this shipping method for that zone.
"Continental US"

thanks,
belaze

22 Sep 2009, 2:48 PM
#9
ajeh avatar

ajeh

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Re: Shopping cart shows shipping weight as 0 lbs ??

Zones were built into the Free Shipping freeshipper shipping module for convention standards in the code for advance coders ...

The Zone do NOT work in the way that you are intending as 0 weight or Always Free shipping means only Free Shipping freeshipper shows and the other shipping modules are disabled ...

You would have to do quite a bit of customization to change the functionality of Always Free Shipping and having weight on a Product to behave in a different manner ...

Linda McGrath
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