Hello, I am using V 1.3.8a and am setting up my Authorize.net (AIM) payment module. Everything seems to work until i go to process the credit card. I keep getting an error which reads, "This transaction cannot be accepted. - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance." It lists my billing address below as the information which needs to be updated.

I have worked with authorize.net and things seem to be working on their end. They have verified they are not receiving communication form the zen cart. I have double and triple-checked my trans ID and such. Can you please help? Thank you in advance.

Turn on the Debug To Email option in the AIM module settings. Then do another transaction, and post the details of the debug email you receive.

here you go:
Response Code: 3.
Response Text: This transaction cannot be accepted.

Sending to Authorizenet: Array
(
[x_login] => *******
[x_tran_key] => *******
[x_relay_response] => FALSE
[x_delim_data] => TRUE
[x_delim_char] => |
[x_encap_char] => *
[x_version] => 3.1
[x_type] => AUTH_CAPTURE
[x_method] => CC
[x_amount] => 1.00
[x_currency_code] => USD
[x_card_num] => XXXXXXXXXXXXXXXX5822
[x_exp_date] => 0713
[x_card_code] => ****
[x_email_customer] => TRUE
[x_email_merchant] => FALSE
[x_cust_id] => 2
[x_invoice_num] => 6-olx72f
REMOVED DATA FOR PRIVACY
[x_ship_to_first_name] =>
[x_ship_to_last_name] =>
[x_ship_to_address] =>
[x_ship_to_city] =>
[x_ship_to_state] =>
[x_ship_to_zip] =>
[x_ship_to_country] =>
[x_description] => zzz (qty: 1)
[x_recurring_billing] => NO

[x_po_num] => Oct-04-2009 12:46:55
[x_freight] => 0.00
[x_tax_exempt] => FALSE
[x_tax] => 0.00
[x_duty] => 0
[Date] => October 4, 2009, 12:46 pm
[IP] => 68.84.47.74
[Session] => 07413dbbe957c3fb31393eaf48a233df
[url] => https://secure.authorize.net/gateway/transact.dll

)

Results Received back from Authorizenet: Array
(
[0] => Response from gateway
[1] => 3
[2] => 1
[3] => 103
[4] => This transaction cannot be accepted.
[5] =>
[6] => P
[7] => 0
[8] =>
[9] =>
[10] => 1.00
[11] => CC
[12] => auth_capture
[13] =>
[14] =>
[15] =>
[16] =>
[17] =>
[18] =>
[19] =>
[20] =>
[21] =>
[22] =>
[23] =>
[24] =>
[25] =>
[26] =>
[27] =>
[28] =>
[29] =>
[30] =>
[31] =>
[32] =>
[33] =>
[34] =>
[35] =>
[36] =>
[37] =>
[38] => 735C141D56E09F9E22EFACFC1EB46628
[39] =>
[40] =>
[41] =>
[42] =>
[43] =>
[44] =>
[45] =>
[46] =>
[47] =>
[48] =>
[49] =>
[50] =>
[51] =>
[52] =>
[53] =>
[54] =>
[55] =>
[56] =>
[57] =>
[58] =>
[59] =>
[60] =>
[61] =>
[62] =>
[63] =>
[64] =>
[65] =>
[66] =>
[67] =>
[68] =>
[69] => October 4, 2009, 12:46 pm
[70] => 68.84.47.74
[71] => 07413dbbe957c3fb31393eaf48a233df
[Expected-MD5-Hash] => 735C141D56E09F9E22EFACFC1EB46628
[HashMatchStatus] => PASS
)

CURL communication info: Array
(
[url] => https://secure.authorize.net/gateway/transact.dll
[content_type] => text/html
[http_code] => 200
[header_size] => 237
[request_size] => 1093
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 1.019869
[namelookup_time] => 0.698091
[connect_time] => 0.756957
[pretransfer_time] => 0.952962
[size_upload] => 943
[size_download] => 373
[speed_download] => 365
[speed_upload] => 924
[download_content_length] => 373
[upload_content_length] => -1
[starttransfer_time] => 1.019797
[redirect_time] => 0
)

RAW data received:
3|1|103|This transaction cannot be
accepted.||P|0|||1.00|CC|auth_capture||||||||||||||||||||||||||735C141D56E09F9E22EFACFC1EB46628|||||||||||||||||||||||||||||||October
4, 2009, 12:46 pm|68.84.47.74|07413dbbe957c3fb31393eaf48a233df

I am getting the same error using the same version of Zencart. I am also using AIM module for Authorize.net. I did as you asked the other person to do and here is what I got:

Oct-04-2009 01:48:53

Response Code: 3.
Response Text: This transaction cannot be accepted.

Sending to Authorizenet: Array
(
[x_login] => *******
[x_tran_key] => *******
[x_relay_response] => FALSE
[x_delim_data] => TRUE
[x_delim_char] => |
[x_encap_char] => *
[x_version] => 3.1
[x_type] => AUTH_CAPTURE
[x_method] => CC
[x_amount] => 1.08
[x_currency_code] => USD
[x_card_num] => XXXXXXXXXXXXXXXXXXX9192
[x_exp_date] => 0811
[x_card_code] => ****
[x_email_customer] => TRUE
[x_email_merchant] => TRUE
[x_cust_id] => 3
[x_invoice_num] => 2-cWm7PH
[x_first_name] => "Removed for Security Reasons"
[x_last_name] => "Removed for Security Reasons"
[x_company] => techy-sult
[x_address] => "Removed for Security Reasons"
[x_city] => Gilbert
[x_state] => Arizona
[x_zip] => 85234
[x_country] => United States
[x_phone] => 4801234567
[x_email] => "Removed for Security Reasons"
[x_ship_to_first_name] => "Removed for Security Reasons"
[x_ship_to_last_name] => "Removed for Security Reasons"
[x_ship_to_address] => "Removed for Security Reasons"
[x_ship_to_city] => Gilbert
[x_ship_to_state] => Arizona
[x_ship_to_zip] => 85234
[x_ship_to_country] => United States
[x_description] => Test (qty: 1)
[x_recurring_billing] => NO
[x_customer_ip] => "Removed for Security Reasons"
[x_po_num] => Oct-04-2009 01:48:53
[x_freight] => 0.00
[x_tax_exempt] => FALSE
[x_tax] => 0.08
[x_duty] => 0
[Date] => October 4, 2009, 1:48 pm

gfp218:

Response Code: 3.
Response Text: This transaction cannot be accepted.

Results Received back from Authorizenet: Array
(
[0] => Response from gateway
[1] => 3
[2] => 1
[3] => 103
[4] => This transaction cannot be accepted.

Error #103 means that the Transaction Key you've entered is invalid for the account name/number you entered.
Remember, the Transaction Key is NOT the same as the password you use to login to your authnet account. You need to generate the key inside your account, and then copy that to your store.

Related FAQ: https://www.zen-cart.com/tutorials/index.php?article=373

techy-sult, you didn't post enough detail.

Thanks DrByte, I actually got the same error code. I will look into it.

Hi, I was getting the exact same code (response 3; error code 103), even though I had the transaction key. After reading this thread, I just generated a new transaction key, and tested it on my own cc, and it seemed to go through without a hitch.

I'm a little nervous about asking my frustrated customer to try again, in case it doesn't work... But, I just wanted to post this in case simply generating a new transaction key works for anyone else with the same problem.

we are having a similar problem. We have already turned on the debug and it still is not working. Ours doesn't say the card is declined it acts like it is processing. Please someone help

How do you generate a new transaction key?

See post #7 in this thread.