Help! Just moved over to 1.3.8a and "Log In" is not working right

5 Oct 2009, 5:57 AM

#1

Totally Zenned

Join Date:: Jun 2007
Location:: Texas, USA
Posts:: 1,436
Plugin Contributions:: 0

Help! Just moved over to 1.3.8a and "Log In" is not working right

Please Help!

Just moved over to 1.3.8a a couple of days ago and have just noticed that if a customer tries to "Log In" without having anything in their cart then it just goes back to the home screen page and shows "Log In" still in the menu bar... customer is not logged in.

I have noticed that when I clear my temp files and go to my site that the /index.php?main_page=login will have a zen id.... If I take the ?zen_id off then there are not any problems.... also apparently if I had something in my cart and login then things will work okay....

Session Directory /home/xxxxxx/public_html/cache
Cookie Domain False
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true

Help!

Shrimp

5 Oct 2009, 6:14 AM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Help! Just moved over to 1.3.8a and "Log In" is not working right

That's almost always a result of an incomplete upgrade.

If you install a brand new uncustomized copy of Zen Cart1.3.8a in another folder+database, you should find that it works fine. Thus, the next step would be to check every file for differences that were merged incorrectly during the upgrade.
This is how I tackle anomalies like that: http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Diagnosing_Obscure_Issues

.
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Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

5 Oct 2009, 1:53 PM

#3

shrimp_gumbo_mmmhhh

Totally Zenned

Join Date:: Jun 2007
Location:: Texas, USA
Posts:: 1,436
Plugin Contributions:: 0

Re: Help! Just moved over to 1.3.8a and "Log In" is not working right

Now that I have had a little sleep....

I have added these modules to the 1.3.8a ...

cross_sell__just_another_cross_sell_mod_rev186.zip
module_manager_rev16zip.zip
ultimate_seo_urls_2-107.zip
ask_1.8
google_anal v1.2.2
encrypted_master_password_1.2
zen_googlecode v1.2.2
shopping_cart_freeshippingqualifier_sidebox_1.3

I think the master_password may have over wrote some login files.... and will start looking there.

5 Oct 2009, 5:41 PM

#4

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Help! Just moved over to 1.3.8a and "Log In" is not working right

Often so-called "seo" addons can break things like login too, esp if you don't set your .htaccess properly for your unique server

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.