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Missing Product Pages

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8 Oct 2009, 2:25 AM
#1
liam1964 avatar

liam1964

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Missing Product Pages

Zen Cart 1.3.8a
Patch: 1::
Database Patch Level: 1.3.8
To many addons (including all the headaches)
https://www.stuff4print.com
hosted by : justhost

Yesterday my site died, not much more to say about that.
I pay for daily backup by my host (bloody glad I took that option)!!
The site was restored (kind of), I was then left with a database issue where my admin login page would not display at - a db error - fixed by deleting my user account from the DB and renewing it - don't ask why that worked, I am no genius.

My last remaining problem - if you go to my site, and look at any category from the products menu all looks fine, but if you click on any product, I used to see a product page displaying just that one item. Now all I get is a totally blank browser - no error, no nuffin!!

Does anybody have any idea what could be the cause of that?

If I use the admin and look at the product description all is there, including a few product shots I use, I have tried re-saving the pages, and even changing them to try to force them to redraw. I have loads of products and really do not want to delete each on and redo them all.

Please help me, my head hurts :frusty:
Sorry if this is the wrong place, I have tried to look for similar posts, but can't find any :yuck:

8 Oct 2009, 2:55 AM
#2
liam1964 avatar

liam1964

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Re: Missing Product Pages

Ok the problem is worse than I thought.

If I add a New Category it displays just fine, and says it is empty as it should.

However, if I add a product, and then try to return to the new category even the category page is then blank.

I have also tried moving products, and copying them.

So now I can't add new products or Categories, and my old ones will not display properly ... but I still Love Zen Cart!!

8 Oct 2009, 9:57 AM
#3
stevesh avatar

stevesh

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Re: Missing Product Pages

Run the utility mentioned here and post the results from the log.

https://www.zen-cart.com/tutorials/index.php?article=82

The problem in your second post is the same as the first. By default, if you only have one product in a category, when you choose that category, it goes right to the product info page, which is the page you're having triouble with.

8 Oct 2009, 12:29 PM
#4
liam1964 avatar

liam1964

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Re: Missing Product Pages

Thank you stevesh - Pure Genius!!!

I have no need to post the error log, it was obvious as soon as I opened one what the problem was. Between the site crash and the restoration of same, one of my add-ons was patially missing. I guess the sql script for it was still loaded, but all the php files were missing (fual-lightbox). I just restored the php files and - BINGO!!

You know the odd thing, I had used the debugging tool before, but had then forgotten about it ... again thanks for the memory jog!!!

Now THAT is why I love Zen Cart - no matter what problem I have, I just post it here, and somebody ALWAYS helps!!!

8 Oct 2009, 12:48 PM
#5
liam1964 avatar

liam1964

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Re: Missing Product Pages

Sorry I meant Fual Slimbox, not fual lightbox.