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Big Royal Mail Shipping Modules Mysteriously Stopped - Please Help

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8 Oct 2009, 1:17 PM
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stevesubhub

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Big Royal Mail Shipping Modules Mysteriously Stopped - Please Help

Hi There,

For some unknown reason my Zencart installation has stopped allowing any shipping at all. Everytime anyone places an order from anywhere in the world they see this message on page 3 of the order process:

"Sorry, we are not shipping to your region at this time.
Please contact us for alternate arrangements."

I only have 2 types of shipping options:

Big Royal Mail: Royal Mail 1st Class "Packet" ver. 2.3.4
Big Royal Mail: Royal Mail Airmail "Small Packet" ver. 2.3.4

They have both stopped completely. I am not aware of any changes to the admin settings of the site.

Any help or advice would be awesome! I'm running Zen Cart 1.3.8a

Steve
https://www.ibrastore.org.uk