"billing and shipping do not match"

Hi, I actually received my first order after several months of putting my Zen Cart together. A couple of things I ran into that I could not find in the search.

1. Admin/New Order - I clicked on New Order and a red Legend showed up saying "billing & shipping do not match." I checked both paypal and registered people and the addresses match. Any suggestions?

2. It shows processing, I checked everywhere for delivery...how do I change that status?

3. The invoice prints Zen. How can I change that to my logo or address?

Thanks!

If the Red dot is ABOVE the Orders, that is the Legend ...

If the Red dot is NEXT to the Order, that is the Order ... where there is a mismatch on Billing and Shipping Address ...

Keep in mind, to the code, a mismatch will extend to something simple like:
RD vs Road
Road vs road

will trigger this ...

To change the Order Status, Edit the Order and at the bottom of the Order you can change the status ...

For the Address and Logo, check your Store Address in the Configuration ... My Store ...

Store Address and Phone
This is the Store Name, Address and Phone used on printable documents and displayed online

Click right on the Logo, and check the Properties for the location of the image file and replace its contents ... :smile:

Thank you will give it a shot!

Hi,

I see the same thing under Customers > Orders:

LEGEND: Billing and Shipping does not match.

This is above the order bar but under the heading ORDERS.

I did not notice this before today, but happened to see it after I ran my test orders and then did the following:

Went to Customers > Customers and . . .

1. deleted all test orders under sample customer

then in store manager . . .

2. reset all viewed orders back to 0
3. reset all products ordered back to 0

Then went back to Customers > Customers and

4. deleted test customer

So there is nothing there to mismatch. Why is this still showing?

A Legend is a reference to what marks mean ...

This is to indicate what the marks will mean IF they show on an Order ...