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Sending Gift Certificates

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Started by guyhancock on 12 Oct 2009, 9:47 AM · Views: 988

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12 Oct 2009, 9:47 AM
#1
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guyhancock

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Sending Gift Certificates

Hi there

I've done a number of searches on the forum and can't see an answer on this one.

Can I send gift certificates to people who don't already have an account on my site?

I've tried it and keep getting an error (Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.), but when I try to my "test" account it goes through fine.

Any help would really be appreciated as I need to send a couple of these out as soon as possible.

Thanks
Guy

12 Oct 2009, 2:32 PM
#2
ajeh avatar

ajeh

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Re: Sending Gift Certificates

Does your Contact Us your store work?

There isn't a limitation on sending Gift Certificates only to customers ...

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12 Oct 2009, 7:25 PM
#3
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guyhancock

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Re: Sending Gift Certificates

Just tested that and it works fine. Any other suggestions?

Thanks
Guy

12 Oct 2009, 7:35 PM
#4
ajeh avatar

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Re: Sending Gift Certificates

Does the Admin Tools ... Send Mail ... work for you as well?

Linda McGrath
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13 Oct 2009, 6:26 AM
#5
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guyhancock

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Re: Sending Gift Certificates

Ajeh, just done that and it works fine (though it only allows me to select from the drop down list of accounts, there is no field for me to enter another e-mail address).

cheers and thanks for the interest
Guy

13 Oct 2009, 5:56 PM
#6
ajeh avatar

ajeh

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Re: Sending Gift Certificates

Are you sending from an email address on your domain or an outside email address?

Linda McGrath
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14 Oct 2009, 7:49 AM
#7
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guyhancock

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Re: Sending Gift Certificates

From an e-mail address on my domain (i.e. guy@ wargames heaven .co .uk).

On the e-mails which fail to send I do get a failure e-mail sent to my account. Curiously (maybe) this message says that there was no recipient address.

cheers
Guy

14 Oct 2009, 3:01 PM
#8
ajeh avatar

ajeh

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Re: Sending Gift Certificates

Check that your send to email address is valid ...

Linda McGrath
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15 Oct 2009, 8:30 AM
#9
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guyhancock

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Re: Sending Gift Certificates

The addresses I've tried are valid (they are some of my own which I use occasionally).

As a temporary fix I'm going to send vouchers to my test account, then paste the codes in to e-mails from my e-mail account and send them to the indended recipients.

It would still be nice to figure out why this isn't working though.

cheers
Guy