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UK VAT not displaying properly when logged in

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12 Oct 2009, 2:45 PM
#1
helpmesetup avatar

helpmesetup

New Zenner

Join Date:
Oct 2009
Posts:
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UK VAT not displaying properly when logged in

Store details:

Zen Cart 1.3.8
Database Patch Level: 1.3.8
a. Country: United Kingdom
a. Zone: All UK zones
b. Basis of Product Tax Store
c. Basis of Shipping Tax Store
d. Display Prices With Tax: ex/inc
e. Display Prices With Tax-Admin: true

  1. What Zone Definitions have you created?
    All Countries/All Zones

  2. Inside each of those zone definitions, what country/zone combinations have been selected?
    All Zones

  3. What tax classes do you have?
    Taxable Goods

  4. What tax rates have you created?
    Taxable Goods (All Countries, 15%)

  5. What tax class have you associated with your products?
    Taxable Goods

  6. What tax class have you associated with each of your shipping modules?
    Taxable Goods

Hi

We want to charge 15% VAT on all goods to all countries.. We have installed addon "Include and Exclude Tax in Prices (Nett/Gross)" which just displays including and excluding vat prices.

When the store is viewed as a guest everything looks fine, all products are shown with both excluding and including VAT prices.

When (any) customer logs in, the prices change so that excluding and including VAT prices are the same, when in actual fact the price shown is the excluding VAT price.

This both happens on the product page, and in the shopping cart.

Any suggestions welcome

13 Oct 2009, 8:22 PM
#2
eentje avatar

eentje

Zen Follower

Join Date:
Jan 2009
Location:
The Netherlands/Germany
Posts:
144
Plugin Contributions:
4

Re: UK VAT not displaying properly when logged in

Set your basis of product tax to shipping and you should be all set.