Admin Email and Newsletter Function leaves blank page after upgrade to 1.3.8?

12 Oct 2009, 4:51 PM

#1

Totally Zenned

Join Date:: Jul 2005
Location:: Brooklyn NY
Posts:: 498
Plugin Contributions:: 0

Admin Email and Newsletter Function leaves blank page after upgrade to 1.3.8?

I upgraded my cart to 1.3.8 and now when i got to /tools/send email it just brings shows a blank page and it shows that it is loading then after like 5 min it loads but it does not show any of the customers to send an email to. How can I fix this.

Thanks

12 Oct 2009, 5:27 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Admin Email and Newsletter Function leaves blank page after upgrade to 1.3.8?

How many customers do you have?

Linda McGrath
If you have to think ... you haven't been zenned ...

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12 Oct 2009, 6:23 PM

#3

touchclothing

Totally Zenned

Join Date:: Jul 2005
Location:: Brooklyn NY
Posts:: 498
Plugin Contributions:: 0

Re: Admin Email and Newsletter Function leaves blank page after upgrade to 1.3.8?

10344 customers It worked just fine before I upgraded

12 Oct 2009, 6:48 PM

#4

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Admin Email and Newsletter Function leaves blank page after upgrade to 1.3.8?

The Send Email is drawing a dropdown with 10344 email addresses ... that is at least 10344 lines of code ... :eek:

That has to draw and download to your computer ...

You could customize that to not draw the dropdown ...

For the Newsletter, I would get a real Newsletter email software package or service to manage this once you go over 500 to 1000 depending on your server and the rules for your email with your hosting provider ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

12 Oct 2009, 7:14 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,515
Plugin Contributions:: 176

Re: Admin Email and Newsletter Function leaves blank page after upgrade to 1.3.8?

Your server may be underpowered to handle a new customer distribution group added in 1.3.8. You can disable it by following my post here: http://www.zen-cart.com/forum/showthread.php?t=101799

.
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