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Confirmation email shows extra  character

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13 Oct 2009, 1:03 PM
#1
teegee avatar

teegee

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Confirmation email shows extra  character

Hi,
I have been trying to find a solution to my problem and want to know where in the order.php (I think it's the right file) I can change the code so that I can get rid of the A that shows infront of my price in the confirmation emails.
I don't know how I've got it, and not being familiar with php I'm reluctant to change anything without getting confirmation that Im in the right area.

This is what I get:

1 x Strimmer V28W TH43 (V28W TH43) = £269.99

Sub-Total: £269.99
Shipping: £0.00
Sales Tax: £0.00
Total: £269.99

Kind regards,
TeeGee

13 Oct 2009, 1:37 PM
#2
niccol avatar

niccol

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Re: Confirmation email shows extra  character

teegee

a couple of questions:

I guess the A does not appear in the prices elsewhere in the shop? Just need to check.

Are you using html emails or plain text?

13 Oct 2009, 1:49 PM
#3
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teegee

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Re: Confirmation email shows extra  character

Email Admin format is text, and no, the A does not appear anywhere else, just the confirmation email.

14 Oct 2009, 4:08 PM
#4
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Re: Confirmation email shows extra  character

Well, the block of text you are seeing is created outside order.php. If the text is appearing correctly elsewhere in the site I would guess that there is an encoding problem rather than a problem with the way the block of code is being built.

Sorry not to have an easy answer...

14 Oct 2009, 6:05 PM
#5
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teegee

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Re: Confirmation email shows extra  character

My confirmation email to customers is showing an additional character just before the cost, as below.

I should point out that this is not showing up anywhere else in the site. The Admin email format is TEXT and the site is oakgardenmachinery.co.uk.

I have tried looking in a couple of php pages but cannot see where the problem could be.

Could someone please let me know if they've seen this before and, if so, how to fix it?

I am using v1.3.7.1.

Products

1 x Wheelbarrow Tyre HF 205S (HF 205S) = £17.99
Dimensions for Wheelbarrow Tyres 4.00 x 8 - 4 Ply (730-2264)
1 x Tyre Tubes - TR13 Valve (TR13 Valve) = £7.35
Dimensions for TR13 Valve 4.80/4.00 x 8 (740-0553)

Sub-Total: £25.34
Shipping: £0.00
Sales Tax: £0.00
Total: £25.34

Kind regards,
Terri.

14 Oct 2009, 11:13 PM
#6
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brent

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Re: Confirmation email shows extra  character

Probably your setting in Admin >> Configuration >> Email Options >> Convert currencies for Text emails

One of these threads should help.