Hit A Wall... Need Assistance

I'm hoping someone here can help out.
I'm building a shop with ZenCart we bought a template from Template Monster and am having no luck getting help with support of it through them.

The site is almost done but there are a few issues left i can't figure out and am hoping one of the Zen Guru's here can give me some advice.

1. http://gemiracle.com/index.php?main_page=index&cPath=1
   How can I get rid of the big purple box and the container that it is in? I'd just like Displaying 1 of x directly under the Category Title bar.

2. http://gemiracle.com/index.php?main_page=products_all
   I need this in the same format as the home page, two columns no purple background etc... This template is totally confusing and seems to be ignoring alot of the zen cart admin functions.

3. http://gemiracle.com/index.php?main_page=featured_products
   Same as above.

If i can get these 3 issues straightened out i'll be in good shape.

I appreciate any help you can provide.

Thanks in advance,
Cris...

This template is totally confusing and seems to be ignoring alot of the zen cart admin functions.

You are absolutely correct and the reason the TM templates are not recommended or supported on this forum.

Kim,
I understand that these templates are a bear to work with however what i don't understand your OFFICIAL stance on what is and what is not supported on a public forum. If this were a paid support service i would understand.

I don't mean to come off antagonistic or rude, I just find the stance a little strange.

I can only hope that someone is kind enough to give a guy a hand or a little advice.

Cris...

Actually, it is easy to understand.

You PAID for the template, the author/seller won't fix it and you are asking us to figure out (for free) how their non-standard template works so you can customize it ...

I am a zencart novice but it appears to be the image placeholder for the sub catagory????

Put this at the bottom of your stylesheet_tm.css:

#indexProductListCatDescription {display: none;}

The other two issues are not related to the template; all the listing pages display in one column. If you want multi-column layout, look at Column Layout Grid in Free Addons for the product listing. Look at yellow1912's "Using one single listing template" thread in the forum to get other listing pages to match that one.

If you really mean that you want the other listings to display the same as the product listing does now, you will have to find out the class/id names that apply to the elements and find them in your stylesheets to restyle them.
The Firefox Web Developer extension is a good tool for this, and everybody developing a website should have that and/or Firebug.

Kim,
Your forum philosophy is an epic example of internet FAIL.

I personally publish a network of educational websites and forums for photographers with over 20k members and not once have we told a member, "Sorry I know you bought a Camera from Canon or Nikon and they can't answer your question, so don't bother asking it here." We have an amazing community of pro's willing to jump in and help fellow photographers where the manufacturers when fall down.

I have only been on this forum a handful of times and every time I've posted a question it's always been greeted with your arrogant and unfriendly responses, so much so that i only post here out of desperation.

I'm sure this post will get deleted or locked after it's submitted, but in the event that it doesn't and someone can help i'd greatly appreciate it. Kim do me a favor if you can't help, simply don't respond.

Lackew, I thought the same but it doesn't appear to be the case.

Glenn, You Rock! thanks for taking the time to help, you are the perfect example of user forum help. Kim needs to learn from your graciousness.

Cris...

Hey Glenn,
I tried your solution for the first issue and it seems to have no effect on the site ;-(

Cris...

Glenn,
Sorry i lied ;-) The purple box is gone i can live with it. I really wanted to ditch the white box that it was in as well but if that isn't doable i can certainly live with it like this.

Thanks again.
Cris...

I didn't know exactly how much you wanted gone. Replace the former rule with

.bg_inner91 {display: none;}

Note that this class may be used somewhere else that you still want it; I would have to search the whole site to be sure about that. If you find a problem we can make the rule more specific.

Hey Glenn,
You were right and you were right ;-) It removed the box from the categories but it also removed the ez page content as well ;-(
Oh well i can live with this like it is.

Thanks again.

Cris...

In that case, try

#indexProductList .bg_inner91 {display: none;}

This should limit the effect to the homepage.

Cris,

Please do not take this the wrong way but the best thing you can do is ask TM for your money back. The Template Monster templates were designed to work with Zen Cart v1.3.6 and are not fully compatible with ZC v1.3.8. They break basic functionality, do not follow standard coding or installation practices and are a pain to work with.

Despite numerous requests TM refuse to update or fix the templates and are still selling them.

As far as the forum goes, it is not a public forum. It is a private forum run by a private company. Anyone can register to use it but you have to agree to follow the forum rules. The forum is here for discussion and support of the Zen Cart software published on the Zen Cart site. It is not here for providing support for commercial add-ons.

I understand your frustration but please do not be rude to Kim. You are a guest in her house, so to speak. Your frustration is better directed towards Template Monster who have sold you a product that is not fit for purpose.

Regards,
Christian.

Christian,
I appreciate the update, I was not away that they are not currently supported by the latest version of Zen Cart. This is my second and last go around with Template Monster, the last time was with a WordPress theme but they were very helpful in resolving issues with a template that clearly had problems.

I completely understand where your coming from, my intention was not to be rude, however I have been greeted with similar attitude in the past when asking questions on this forum. Had she explained to me as you have the reason why the TM templates are not supported my response back would have taken a very different tone.

No hard feelings, i appreciate the the help from those who have given it.

Thanks to Glenn i've solved 1 of the 3 issues i was having.

Sincerely,
Cris . . .