Forums / Built-in Shipping and Payment Modules / Paypal not showing up in Payment Method on checkout page

Paypal not showing up in Payment Method on checkout page

Locked

Views: 2,795

Results 1 to 8 of 8
This thread is locked. New replies are disabled.
18 Oct 2009, 6:58 AM
#1
lorrie avatar

lorrie

New Zenner

Join Date:
Aug 2007
Posts:
60
Plugin Contributions:
0

Paypal not showing up in Payment Method on checkout page

I am currently only using one payment method and this is Paypal IPN. When visitor go to checkout the payment method box in the step 2 of 3 checkout page is blank and when the continue checkout button is clicked on this page it comes up with you must select your payment method. Can anyone help please.

I am using version V1.3.8

Thanks

19 Oct 2009, 1:05 AM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Paypal not showing up in Payment Method on checkout page

Click "reply" below, and answer all the questions in the "Posting Tips" section.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

19 Oct 2009, 5:22 AM
#3
lorrie avatar

lorrie

New Zenner

Join Date:
Aug 2007
Posts:
60
Plugin Contributions:
0

Re: Paypal not showing up in Payment Method on checkout page

No the site has not been upgraded.
No add ons have been installed
Not sure when the problem started as I used to allow cheques as well but no longer offer this.

19 Oct 2009, 6:04 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Paypal not showing up in Payment Method on checkout page

What options are listed in Admin->Modules->Payment? What status is showing with each, and what color is the symbol listed with each?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

21 Oct 2009, 5:25 AM
#5
lorrie avatar

lorrie

New Zenner

Join Date:
Aug 2007
Posts:
60
Plugin Contributions:
0

Re: Paypal not showing up in Payment Method on checkout page

I have the following:

Authorize.net SIM - Showing red light - no status
Authorize.net AIM - Showing red light - no statua
credit card - Showing yellow light - default
cash on delivery - Showing yellow light - pending
Zen cart Free charge card - showing yellow light - default
Google checkout - showing yellow light - default
LinkPoint/your API - Showing red light - no status
Check/Money order - Showing red light -no status
Paypal IPN - Showing green light - processing
Paypal Express checkout - Showing red light - no status

Thanks for all your help

21 Oct 2009, 5:54 AM
#6
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Paypal not showing up in Payment Method on checkout page

lorrie:

Authorize.net SIM - Showing red light - no status
Authorize.net AIM - Showing red light - no statuaOkay, so those are properly set for being unused.> lorrie:

credit card - Showing yellow light - defaultSound like you're not intending to use that module, so you should click the "Remove" button on it.> lorrie:

cash on delivery - Showing yellow light - pending
Zen cart Free charge card - showing yellow light - defaultThat sounds fine if you are intending to use COD for payment (not sure why you would though).
And the Free Charge Card option is used only for orders that calculate to $0 ... allowing them to complete checkout without attempting to collect payment.> lorrie:

Google checkout - showing yellow light - defaultMaybe the many other alterations you made to your site to accommodate Google might have broken things on your checkout-payment page, preventing competing options from appearing?> lorrie:

LinkPoint/your API - Showing red light - no status
Check/Money order - Showing red light -no statusFine, since unused.> lorrie:

Paypal IPN - Showing green light - processingThat's a normal configuration, and in that state, should show up naturally in the list of payment options on the checkout_payment page.> lorrie:

Paypal Express checkout - Showing red light - no statusNormal if not used.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

22 Oct 2009, 4:55 AM
#7
lorrie avatar

lorrie

New Zenner

Join Date:
Aug 2007
Posts:
60
Plugin Contributions:
0

Re: Paypal not showing up in Payment Method on checkout page

Hi

Thanks for taking the time to analyse my payment module setup. I have removed all exept 2 which I am using which are Paypal IPN and Cheque. This made no diference to the Paypal not showing up but I do have the cheque payment method now showing up on my page. Which tells me some code is maybe missing in the page. I will delve deeper and compare old and new scripts to see if I can find out what is missing.

22 Oct 2009, 6:02 AM
#8
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Paypal not showing up in Payment Method on checkout page

When you click on your PayPal IPN module, and click Edit, what do you have selected in the Zone pulldown? If it's not set to -None-, please explain why?

https://www.zen-cart.com/tutorials/index.php?article=94

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.