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welcome email giving expired coupon code

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20 Oct 2009, 1:02 PM
#1
engine411 avatar

engine411

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welcome email giving expired coupon code

Zen 1.3.8a, my system is sending two different welcome messages to new accounts. Can someone direct me why it's pulling different messages? Some of the customers who receive the latter message are creating an account without placing an order, but that doesn't hold true for everyone. The coupon the top message mentions isn't even in Coupon Admin.

Here is the with-order message:

We wish to welcome you to Kauffman's Fruit Farm.

With your account, you can now take part in the various services we have to offer you. Some of these services include: Permanent Cart - Any products added to your online cart remain there until you remove them, or check them out.

Address Book - We can deliver your products to another address other than your own. This is perfect to send birthday gifts directly to the birthday-person themselves.

Order History - View your history of purchases that you have made with us.

Products Reviews - Share your opinions on products with our other customers. Your Discount Coupon - As a thank you for joining our community, we've included a 10% discount coupon. You may use this coupon once to get 10% off any order, large or small. It is good through December of 2007. The coupon code is '******'. To use this code, enter it during checkout in the coupon entry field.

For help with any of our online services, please email the store-owner: [email protected]
Sincerely,

KauffmansFruitFarm.com
Store Owner


And here is the message for new accounts with no order:

We wish to welcome you to Kauffman's Fruit Farm.

With your account, you can now take part in the various services we have to offer you. Some of these services include: Permanent Cart - Any products added to your online cart remain there until you remove them, or check them out.

Address Book - We can now deliver your products to another address other than yours! This is perfect to send birthday gifts direct to the birthday-person themselves.

Order History - View your history of purchases that you have made with us.

Products Reviews - Share your opinions on products with our other customers.

For help with any of our online services, please email the store-owner: [email protected]
Sincerely,

KauffmansFruitFarm.com
Store Owner

20 Oct 2009, 1:57 PM
#2
drbyte avatar

drbyte

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Re: welcome email giving expired coupon code

In Admin->Configuration->GV Coupons->New Signup Discount Coupon ID# ... remove or replace the coupon code.

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20 Oct 2009, 2:51 PM
#3
engine411 avatar

engine411

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Re: welcome email giving expired coupon code

DrByte:

In Admin->Configuration->GV Coupons->New Signup Discount Coupon ID# ... remove or replace the coupon code.

Right, but there is nothing there. The Value field is empty and None is selected in the dropdown.

20 Oct 2009, 5:02 PM
#5
engine411 avatar

engine411

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Re: welcome email giving expired coupon code

Steven300:

COWOA addon issue: http://www.zen-cart.com/forum/showthread.php?t=133128

Good, that answers it. Thanks.