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devastating loss via google checkout

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28 Oct 2009, 2:02 AM
#1
w2e avatar

w2e

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devastating loss via google checkout

my zen cart just google refunded all orders from the past 2 months resulting in a devastating blow to my business!

i cannot find a phone# for google checkout anywhere. what can i do?

initially it happened when we enter tracking, select google shipped, and click "update." google checkout immediately canceled the order. We found that this has been happening since 2 months ago.

We made some changes attempting to fix the problem. a few hours later when i looked again, all orders have been refunded... this is a horrifying nightmare.

28 Oct 2009, 7:51 AM
#2
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kobra

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Re: devastating loss via google checkout

We made some changes attempting to fix the problem. a few hours later when i looked again, all orders have been refunded... this is a horrifying nightmare.
This is a know issue when using Google as a payment option

They approve the transaction and later it is either denied or they allow the purchaser to cancel and usually after the order has been shipped

I would suggest that you do not use it